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Backup Exec Error

WK01
Level 3

I am receiving a message from Backup Exec that does not give any information.  This occurs during any backup job.

  • Backup Exec has encountered an error.

All I can do is click OK.  Windows Event Logs give nothing.

Anyone seen this before?

1 ACCEPTED SOLUTION

Accepted Solutions

WK01
Level 3

Great News!!! I rebooted the server and everything is working perfectly!!!

View solution in original post

12 REPLIES 12

CraigV
Moderator
Moderator
Partner    VIP    Accredited

...that's a very broad error. Any 0xe....codes given in the job log?

THanks!

WK01
Level 3

The only information provided within the Joblog is Job Information and Backup set summary:  I have not seen this error before.  It occurs on every job that is run.

 

Job server: BACKUP01
Job name: ALTIRIS01 Weekly Full
Job started: Wednesday, December 16, 2014 at 11:11:41 
PMJob type: Backup

 

Backed up 19 System State components
Processed 19,418,754,872 bytes in  17 minutes and  4 seconds.
Throughput rate: 1085 MB/min
Compression Type: Hardware

WK01
Level 3

I have tried running several different backups and can't get past this error.  Any ideas would be greatly apprecieted.  Jobs were running perfectly until this occurred.  No changes were made to the server.

WK01
Level 3

HELP SOMEONE PLEASE!!!!!! 

lmosla
Level 6

Does the backup job complete successfully?  Please post a screen shot of the error message.  

WK01
Level 3

The backup runs for 19 minutes then pops up an error message stating:

  • Backup Exec has encountered an error.

I will run it again, but it takes 19 minutes for the message to popup.

 

The job does not complete, when I click OK on the message, Backup Exec closes and re-opens.

WK01
Level 3

As soon as I click the snippet, the error goes away.  The job does not complete.  Has anyone experienced this?  This is Backup Exec 2012.

WK01
Level 3

See attached error screenshot.

WK01
Level 3

Thoughts, ideas, please anyone help is needed!!!

WK01
Level 3

I will check back tomorrow.  Going home now!

SSR_7767
Level 4

Hi WK01,

In the job history, what is the error code displayed on the "Error Column"?

If possible, please post a screenshot of the job history.

Also, please provide other details such as Backup Exec version & OS version.

Please run the Live Update to ensure there are no pending updates are available.

WK01
Level 3

Great News!!! I rebooted the server and everything is working perfectly!!!