cancel
Showing results for 
Search instead for 
Did you mean: 

Backup Exec Feature Licensed but not Installed

Nayabsk
Level 6
Partner Accredited

Hi All,

From the license information in BE i was able to see as below its says Licensed YES but Installed NO. Does this mean Library expansion is not possible ? i mean using more than one drive ?

                        Feature                                                             Licensed                                    Installed                         

BE_License1.JPG

Thanks,

Nayab

1 ACCEPTED SOLUTION

Accepted Solutions

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi,

 

You use LEO if you have more than 1 drive in an autoloader or tape library, not multiple tape drives.

Is this the case?

Otherwise uninstall the license and reinstall it and see if this works. If it doesn't, contact the licensing department and ask them to take a look at what was issued to you.

Thanks!

View solution in original post

2 REPLIES 2

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi,

 

You use LEO if you have more than 1 drive in an autoloader or tape library, not multiple tape drives.

Is this the case?

Otherwise uninstall the license and reinstall it and see if this works. If it doesn't, contact the licensing department and ask them to take a look at what was issued to you.

Thanks!

Colin_Weaver
Moderator
Moderator
Employee Accredited Certified

One of the screen jut after the licens instll screen lets you select or deselt that a license is activated aginst that specific install - suggest you check this.