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Backup Exec Jobs Stuck As Queued

Using Backup Exec 12.5, when trying to restore a file, the Job Status hangs on "Queued" It will momentarily switch to "Loading Media" but switches back and forth to "Queued"  Is there a fix for this? 

2 Replies

Re: Backup Exec Jobs Stuck As Queued

Hi,

You need to make sure that there isn't an issue with the hardware. Are there any prompts on the job you need to respond too?

Thanks!

Re: Backup Exec Jobs Stuck As Queued

Hi Craig,

Thanks for the reply, I really appreciate the help.

I have not seen that there is a hardware issue.  I've tried restarting and power cycling it and I get no prompts that there might be an error.  Is there anything else I can do to find out?