I have checked the forums and I am not able to find any further information on this article
Has Symantec released a newer version of this plug that is compatible to Kaseya R8 or R9
I would suggest you to contact support to get more information . so far I don't beleive we have plugin which supports Kaseya R8 or R9
Subscribe to the following document
Thank you for the response - However talking to anybody in Symantec about this is not happening. I have called the support number and been on hold for 20min. THe first person I spoke to - hung up on me when I referenced the TECh172294 article number.The call center personal didnt know what I was talking about. So if you could check with your Product Manager for Backup Exec that would save me HUGE amount of time
Would appreciate your assistance.
BE 2014 does support Kaseya 8. We are updating the plugin to work with v8 this week and I would suggest to bookmark the above KB for now or subscribe to it for change notification.
The KB has been updated with the newest plugin.