03-11-2015 02:24 PM
Support
I have checked the forums and I am not able to find any further information on this article
http://www.symantec.com/business/support/index?page=content&id=TECH172294
Has Symantec released a newer version of this plug that is compatible to Kaseya R8 or R9
Please advise
03-11-2015 10:25 PM
I would suggest you to contact support to get more information . so far I don't beleive we have plugin which supports Kaseya R8 or R9
Subscribe to the following document
http://www.symantec.com/business/support/index?page=content&id=TECH172294
03-16-2015 12:56 PM
RahulG
Thank you for the response - However talking to anybody in Symantec about this is not happening. I have called the support number and been on hold for 20min. THe first person I spoke to - hung up on me when I referenced the TECh172294 article number.The call center personal didnt know what I was talking about. So if you could check with your Product Manager for Backup Exec that would save me HUGE amount of time
Would appreciate your assistance.
Louis
03-17-2015 09:20 PM
@ VJware could you refer the technote which states it does support Kaseya 8?
03-17-2015 09:21 PM
BE 2014 does support Kaseya 8. We are updating the plugin to work with v8 this week and I would suggest to bookmark the above KB for now or subscribe to it for change notification.
EDITED
The KB has been updated with the newest plugin.
03-17-2015 09:22 PM
The same KB article which was posted earlier, i.e. http://www.symantec.com/business/support/index?page=content&id=TECH172294
03-17-2015 09:24 PM
Oh the technote just got updated yesterday. Cool!1