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Backup Exec Kaseya Plug in for Release 8

louis_deponte
Level 2

Support

 

I have checked the forums and I am not able to find any further information on this article

 

http://www.symantec.com/business/support/index?page=content&id=TECH172294

 

Has Symantec released a newer version of this plug that is compatible to Kaseya R8 or R9

 

Please advise

6 REPLIES 6

RahulG
Level 6
Employee

I would suggest you to contact support to get more information . so far I don't beleive we have plugin which supports Kaseya R8 or R9

Subscribe to the following document

http://www.symantec.com/business/support/index?page=content&id=TECH172294

louis_deponte
Level 2

RahulG 

Thank you for the response - However talking to anybody in Symantec about this is not happening. I have called the support number and been on hold for 20min. THe first person I spoke to - hung up on me when I referenced the TECh172294 article number.The call center personal didnt know what I was talking about. So if you could check with your Product Manager for Backup Exec that would save me HUGE amount of time

Would appreciate your assistance.

Louis

 

RahulG
Level 6
Employee

@ VJware  could you refer the technote which states it does support Kaseya 8?

VJware
Level 6
Employee Accredited Certified

BE 2014 does support Kaseya 8. We are updating the plugin to work with v8 this week and I would suggest to bookmark the above KB for now or subscribe to it for change notification.

EDITED

The KB has been updated with the newest plugin.

VJware
Level 6
Employee Accredited Certified

The same KB article which was posted earlier, i.e. http://www.symantec.com/business/support/index?page=content&id=TECH172294

RahulG
Level 6
Employee

Oh the technote just got updated yesterday. Cool!1