Backup Exec Management Service (BackupExecManagementService.exe) intermittently crashes on KERNELBAS

[steves_2]

Since upgrading from a very stable BE15-FP4 to BE15-FP5 im now getting random crashes with the management Service. 

Faulting application name: BackupExecManagementService.exe, version: 14.2.1180.3142, time stamp: 0x5797d44f
Faulting module name: KERNELBASE.dll, version: 6.3.9600.18340, time stamp: 0x57366075
Exception code: 0xe0434352
Fault offset: 0x0000000000008a5c
Faulting process id: 0x2f90
Faulting application start time: 0x01d221922bfdf4ec
Faulting application path: C:\Program Files\Symantec\Backup Exec\BackupExecManagementService.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: a49cf8ca-8d89-11e6-80de-000af7591cf0
Faulting package full name:
Faulting package-relative application ID:

cheers

steve

[pkh]

Go to Programs and Features and do a repair of BE

[steves_2]

Thanks, ill try that if it doesnt improve. Although it might be releated to the other problem i had with the Job History constantly refreshing. That Issue has gone away now so i shall see what happens.

[Sush---]

Is there any trend when the Management service crashes? Like while running any particular job or utility job? Or it is very random?

If the repair installation does not help then I would request you to open a case with Veritas Support.

Regards,

Sush...