Backup Exec Multiple VTL Licensing Issue

[johnny55]

We are receiving warning messages that say "This server has one or more virtual tape librariies that are configured to use multiple drives that are not licensed for unlimited drive support." Our server only has 1 VTL so I'm not sure why we are experiencing issues. The screenshot below shows the error, any advice on how to resolve this? Thank you.

[Larry_Fine]

What VTL are you using? 

How many tape drives in it?

What robotic library inquiry string is the VTL configured for?

Do you have a VUDO license for the VTL?

[johnny55]

An AWS Medium Changer Gateway with 10 tapes. The inquiry string is "AWS     Gateway-VTL     0100" and all licenses that we have are listed below:

[Larry_Fine · Accepted solution]

You need a VUDO license for the VTL.

[johnny55]

Thank you Larry, I'm reaching out to our Symantec rep to get this resolved.