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Backup Exec Server Service Won't Stay Started

Hi All,

 

I've recently re-installed Backup Exec 11d on our Windows Server 2003 box, I know it's old but we need it for a couple of weeks to get us into our upgrade systems! And it was re-installed due to it having issues with seeing our tape drive...

Anyway, the reinstall went ok but there was an issue with SQL that I resolved fine and now all the services start, except one - the Backup Exec Server service.

When it starts I get a message saying The Backup Exec Server service on Local Computer started and then stopped. Some services stop automatically if they have no work to do, for example, the Performance Logs and Alerts service.

I thought that was a bit odd so I headed to eventviewer and found these two errors logged in Application.

The Backup Exec Server Service detected a schema version mismatch.  and The Backup Exec Server Service did not start. An internal error (-536813108) occured in object 1.

I did a google around for those messages and couldn't find anything that would solve it, so any help would be appreciated! I also ran "beserver.exe -console" as I saw somewhere else on the forums and received the below:

C:\Program Files\Symantec\Backup Exec 11d>beserver.exe -console
[5340] 09/16/14 09:10:52 -1 Starting beserver console application
[5376] 09/16/14 09:10:52 -1 Starting Service: BackupExecRPCService
[5376] 09/16/14 09:10:52 -1 Entered RpcXfaceServiceMain.
[5376] 09/16/14 09:10:52 -1 Sending start status to scm. (hint 300000)..
[5376] 09/16/14 09:10:52 -1 Initializing ACE...
[5376] 09/16/14 09:10:52 -1 Cblmanger, shutdown Immenient: started.
[5376] 09/16/14 09:10:52 -1 Cblmanger, shutdown Immenient: complete.
[5376] 09/16/14 09:10:52 -1 Cblmanger, check shutdown Ready: started.
[5376] 09/16/14 09:10:52 -1 Cblmanger, check shutdown ready: complete.
[5376] 09/16/14 09:10:53 -1 Initializing work queue...
[5376] 09/16/14 09:10:53 -1 Read from Registry: DBTimeoutInSec=30 ServerInternal
=0x0
[5376] 09/16/14 09:10:53 -1 Server Connection String = Application Name=BEWS Ser
ver;Provider=SQLOLEDB.1;Integrated Security=SSPI;Persist Security Info=False;Ini
tial Catalog=BEDB;Data Source=pdc\BkupExec;Locale Identifier=1033;
[5376] 09/16/14 09:10:53 -1 Initializing Persistent Store (PDC\BkupExec, BEDB, B
ackup Exec Server, 30 seconds)...
[5376] 09/16/14 09:10:53 -1 Attemp to GetMyPartition ComputerName=PDC PartitionI
D=0 PartitionGUID=a05ca35e-ca2f-472d-a016-73a101dedaa7
[5376] 09/16/14 09:10:53 -1 InitializePartition() Data partition ID from registr
y=0
[5376] 09/16/14 09:10:53 -1 GetMyPartition() Data partition to use for 'PDC' is
0
[5376] 09/16/14 09:10:53 -1 InitializePartition() returning 0x0
[5376] 09/16/14 09:10:53 -1 Successfully GetMyPartition ComputerName=PDC Partiti
onID=0 PartitionGUID=a05ca35e-ca2f-472d-a016-73a101dedaa7
[5376] 09/16/14 09:10:53 -1 InitializePartition() ok, partitionID=0, oldComputer
Name=
[5376] 09/16/14 09:10:53 -1 Creating Business Objects...
[5376] 09/16/14 09:10:53 00 VSN BO Initialization succeeded.
[5376] 09/16/14 09:10:53 -1 Server Configuration: Getting network configuration.
..
[5376] 09/16/14 09:10:53 -1 UpdateDynamicInfo: cluster open unsuccessful.
[5376] 09/16/14 09:10:53 -1 ServerNameSmiley TongueDC, ActiveNodeName:,
InstanceName:BkupExec, DatabaseName:BEDB.
[5376] 09/16/14 09:10:53 -1 SQLLog(7)Smiley Very Happyatabase Exception Context:m_QueryTimeoutI
nSeconds=30 sql={? = CALL DBO.BEVERSIONCOMPARABLE(?,?)} Error:-536837662: :: -21
47217900:The formal parameter "@BEBuildVersion" was not declared as an OUTPUT pa
rameter, but the actual parameter passed in requested output. :: DB Error Set 0:
 native=0x1fe2 source=Microsoft OLE DB Provider for SQL Server hr=0x80040e14 The
 formal parameter "@BEBuildVersion" was not declared as an OUTPUT parameter, but
 the actual parameter passed in requested output.
[5376] 09/16/14 09:10:53 -1 SQLLog(10)Smiley Very Happyatabase Exception Context:CServerConfigB
O::IsExeDBVersionComparable Error:-536837662: :: -2147217900:The formal paramete
r "@BEBuildVersion" was not declared as an OUTPUT parameter, but the actual para
meter passed in requested output. :: DB Error Set 0: native=0x1fe2 source=Micros
oft OLE DB Provider for SQL Server hr=0x80040e14 The formal parameter "@BEBuildV
ersion" was not declared as an OUTPUT parameter, but the actual parameter passed
 in requested output.
[5376] 09/16/14 09:10:53 01 Server Configuration: BEServer schema version mismat
ch.
[5376] 09/16/14 09:10:53 01 Server Configuration: Initialization Complete.
[5376] 09/16/14 09:10:53 -1 Business Object 1 failed to initialize:-536813108
[5376] 09/16/14 09:10:53 -1 RpcXfaceServiceMain: InitializeBOs() failed, BO:1, n
Ret:-536813108
[5376] 09/16/14 09:10:53 -1 Sending stop pending status to SCM...
[5376] 09/16/14 09:10:53 -1 RpcXfaceServiceMain exited.
[5376] 09/16/14 09:10:53 01 Server Configuration: All clients (0) disconnected.
[5376] 09/16/14 09:10:53 -1 Cblmanger, shutdown Immenient: started.
[5376] 09/16/14 09:10:53 -1 Cblmanger, shutdown Immenient: complete.
[5376] 09/16/14 09:10:53 -1 Cblmanger, shutdown: closing thread pool...
[5376] 09/16/14 09:10:53 -1 Core::WorkerThreadPool::close( )
[5376] 09/16/14 09:10:53 -1 *** WorkerThreadPool BEGIN ***
[5376] 09/16/14 09:10:53 -1     Core State: 1; Thread Count: 12; Messaging Type:
 3; CPU Count: 4
[5376] 09/16/14 09:10:53 -1 Pool Contents:
[5376] 09/16/14 09:10:53 -1 *** WorkerThreadPool END ***
[5376] 09/16/14 09:10:53 -1 Core::WorkerThreadPool::close, timer queue done.
[5376] 09/16/14 09:10:53 -1 *** WorkerThreadPool BEGIN ***
[5376] 09/16/14 09:10:53 -1     Core State: 1; Thread Count: 12; Messaging Type:
 3; CPU Count: 4
[5376] 09/16/14 09:10:53 -1 Pool Contents:
[5376] 09/16/14 09:10:53 -1 *** WorkerThreadPool END ***
[5376] 09/16/14 09:10:53 -1 Core::WorkerThreadPool::close, threads terminated.
[5376] 09/16/14 09:10:53 -1 Core::WorkerThreadPool::close( )
[5376] 09/16/14 09:10:53 -1 Cblmanger, check shutdown Ready: started.
[5376] 09/16/14 09:10:53 -1 Cblmanger, check shutdown ready: complete.
[5376] 09/16/14 09:10:53 -1 MediaUtilityBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 MediaUtilityBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 DeviceUtilityBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 DeviceUtilityBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 NdmpServerBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 NdmpServerBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 LibrarySlotBO: Shutdown.
[5884] 09/16/14 09:10:53 -1 App stopped: SCM pending thread exiting...
[5376] 09/16/14 09:10:53 -1 LibrarySlotBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 LibraryPartitionBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 LibraryPartitionBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 MediaVaultBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 MediaVaultBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 MediaSetBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 MediaSetBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 MediaBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 MediaBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 Nrds: Shutdown Complete.
[5376] 09/16/14 09:10:53 -1 AdammCacheBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 AdammCacheBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 DataEncryptionKey: Shutdown Complete.
[5376] 09/16/14 09:10:53 -1 BackupToDiskBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 BackupToDiskBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 LibraryBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 LibraryBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 DriveBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 DriveBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 DevicePoolBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 DevicePoolBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 AdammMachineBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 AdammMachineBO: Shutdown.
[5376] 09/16/14 09:10:53 -1 ImageMgmtBO: Shutdown Complete.
[5376] 09/16/14 09:10:53 -1 CDsssBO: Shutdown completed.
[5376] 09/16/14 09:10:54 -1 CMSGroupBO: Shutdown completed.
[5376] 09/16/14 09:10:54 -1 CDebugBO: Shutdown Complete.
[5376] 09/16/14 09:10:54 -1 CAuditConfigurationBO: Shutdown completed.
[5376] 09/16/14 09:10:54 -1 Copy Job: Shutdown Complete.
[5376] 09/16/14 09:10:54 -1 PersistentStore: shutdown complete...
[5376] 09/16/14 09:10:54 -1 Catalog BO shutdown succeeded.
[5376] 09/16/14 09:10:54 -1 JobLogBO: Shutdown Complete.
[5376] 09/16/14 09:10:54 -1 ServerObjects: Shutdown Complete.
[5376] 09/16/14 09:10:54 -1 Usershares: Shutdown Complete.
[5376] 09/16/14 09:10:54 -1 CAlertBO: Shutdown completed.
[5376] 09/16/14 09:10:54 -1 CAlertConfigurationBO: Shutdown completed.
[5376] 09/16/14 09:10:54 -1 Notification: Shutdown Complete.
[5376] 09/16/14 09:10:54 -1 JobManager: shutdown started...
[5376] 09/16/14 09:10:54 -1 JobManager: shutdown complete.
[5376] 09/16/14 09:10:54 -1 Job History: Shutdown Complete.
[5376] 09/16/14 09:10:54 -1 Job Completion BO: Shutdown Complete.
[5376] 09/16/14 09:10:55 -1 Reports: Engine failed to shutdown.
[5376] 09/16/14 09:10:55 -1 AdammAdminBO: Shutdown Complete.
[5376] 09/16/14 09:10:55 -1 AdammAdminBO: Shutdown Complete.
[5376] 09/16/14 09:10:55 -1 Djm: Shutdown started.
[5376] 09/16/14 09:10:55 -1 Djm: Shutdown Complete.
[5376] 09/16/14 09:10:55 -1 MessageQueue: Shutdown Started.
[5376] 09/16/14 09:10:55 -1 MessageQueue: Normal Shutdown - Resetting Delete Cor
rupt Pfiles.
[5376] 09/16/14 09:10:55 -1 MessageQueue: Shutdown Complete.
[5376] 09/16/14 09:10:55 -1 ScriptMgrBO: Shutdown Complete.
[5376] 09/16/14 09:10:55 -1 CMediaServerPoolBO: Shutdown completed.
[5376] 09/16/14 09:10:55 -1 ServersBO: Shutdown Complete.
[5376] 09/16/14 09:10:55 -1 Resource: Shutdown Complete.
[5376] 09/16/14 09:10:55 -1 LoginAccount: Shutdown Complete.
[5376] 09/16/14 09:10:55 -1 CAuditLogBO: Shutdown completed.
[5376] 09/16/14 09:10:55 -1 JobManBO: shutdown complete...
[5376] 09/16/14 09:10:55 -1 Ownership: Shutdown Complete.
[5376] 09/16/14 09:10:55 01 Server Configuration: Shutdown Complete.
[5376] 09/16/14 09:10:55 00 VSN BO shutdown succeeded.
[0992] 09/16/14 09:10:55 -1 5000 contexts allocated during process lifetime
[5376] 09/16/14 09:10:55 -1 Uninitializing ACE...
[5376] 09/16/14 09:10:55 -1 BEServer shutdown completed.
[5376] 09/16/14 09:10:55 -1 Cblmanger, shutdown Immenient: started.
[5376] 09/16/14 09:10:55 -1 Cblmanger, shutdown Immenient: complete.
[5376] 09/16/14 09:10:55 -1 Cblmanger, check shutdown Ready: started.

[5376] 09/16/14 09:10:55 -1 Cblmanger, check shutdown ready: complete.

1 Reply
Highlighted

Hi, see if this document

Hi, see if this document helps:  http://www.symantec.com/docs/TECH127026