Backup Exec Server add Servername to Authentificationlist

[abh]

Hi,

I have the following problem:

When I try to backup an Oracle DB the Backup Exec Server 2012 gives me the error (0xe0001402) that the Servername is not in the Authentificationlist and that I should add the FQDN to the list. But I can't find the list. I found an old article from 2007 http://www.symantec.com/business/support/index?page=content&id=TECH50855&actp=search&viewlocale=en_U... , but that didn't help me.

Can someone please help me with this issue?

Best regards

abh

[CraigV · Accepted solution]

Hi abh,

Check the link below and see if it is a Known Issue:

https://www-secure.symantec.com/connect/backup-and-recovery/issues

Thanks!

[VJware]

Click on the BE icon (yellow button) at extreme top left corner -> Configuration & Settings -> Backup Settings. Choose the Oracle option on the left side & enter the FDQN of the Oracle server on the right side. (The name is case-sensitive) & the logon account

On the Oracle server (assuming windows), open the Remote Agennt Utility & click on the Oracle tab. Enter the necessary info. (Ensure this exactly matches with the info entered earlier in Backup Exec UI)

[abh]

Thanks to you two, I have solved the issue. In the end it was just a language problem.

Best regards

abh

[CraigV]

Hi abh, then you need to remark your post above as the solution which is both accurate and correct.

Thanks!