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Backup Exec Trust relationship

vinayy
Level 4
Partner Accredited

Hi All,

 

At time of Agent Installation we establish a trust relationship between the media server and the remote agent computer.

But after 6 months period Backup is failed with Trust Relationship Error. why it need  to reestablish trust relationship between Media server and Remote Agent.

What is SSL certificate Expiry period?

 

Thanks,

Vinay Yadav

1 ACCEPTED SOLUTION

Accepted Solutions

SuperBrain
Moderator
Moderator
Employee Accredited

 

When connecting to a remote computer from the Backup Exec server, a trust needs to be established between the Backup Exec server and the remote computer.
 
Backup Exec issues a security certificate for both the Backup Exec server and the remote computer. The security certificate is valid for approximately one year and is automatically renewed during normal operations. However, if the certificate expires the trust must be re-established.
 
http://www.symantec.com/docs/TECH183038 - How to establish trust for remote servers in Backup Exec 2012.

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5 REPLIES 5

pkh
Moderator
Moderator
   VIP    Certified

Push out the remote agents again to re-established trust.

SuperBrain
Moderator
Moderator
Employee Accredited

 

When connecting to a remote computer from the Backup Exec server, a trust needs to be established between the Backup Exec server and the remote computer.
 
Backup Exec issues a security certificate for both the Backup Exec server and the remote computer. The security certificate is valid for approximately one year and is automatically renewed during normal operations. However, if the certificate expires the trust must be re-established.
 
http://www.symantec.com/docs/TECH183038 - How to establish trust for remote servers in Backup Exec 2012.

vinayy
Level 4
Partner Accredited

 

Is there any specific reason to Expiry of SSL before period.

Backup_Exec1
Level 6
Employee Accredited Certified

Hi

 

This would only happen when there are issue with cert keys ,so establishing the trust would help to get new set of cert keys & thus establish the trust between Media server & remote agent on remote server

 

Thanks

CraigV
Moderator
Moderator
Partner    VIP    Accredited

...already mentioned in a couple of posts above!