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Backup Exec Won't send alerts

Level 2
I have backup exec configured to send out alerts. For some reason, I don't receive the alerts. Even when I do a test from Backup Exec, I don't receive it. I have it configured to use my exchange server which is actually on the same server. It's the exact same setup that I have on several other clients that work just fine. Can anyone give me any hints as to what is going on?

Level 4
Unfortunately I cannot give any real answers. I too have had this kinda problems. Usually they are solved by rebooting the BE server and mail server.