I have an issue with Backup Exec and HPE Library and Tape Tools, if I install both on the server and try running L&TT device scan Windows server 2019 blue screens and restarts.
If I uninstall Backup exec L&TT runs fine, I am stopping all the Backup Exec services. I have even tried disabling the services (Including the database) restarting the server and it still blue screens.
On a Windows 2012r2 server with the same hardware it works fine, does anyone have any idea's?
I really dont want to have the hassle of unistalling Backup Exec if I need to do a firmware update on the tape drive
What exact version of BE?
What exact version of L&TT?
This is the first time I have heard of a BSOD issue with L&TT and I would think that there are a lot of similar customers running L&TT on Server 2019. You are correct in that you shouldn't need to unisntall BE to run L&TT, just stop the BE services.
Does the BSOD error give any clues?
Sorry for the late reply I have been stuck on another job.
I was using 20.5 but just updated to 20.6 with same reults, L&TT is 4.3. When the server was running 2012r2 I had no issues at all so I cant see it been a harware issue.
The BSOD didnt give any clues it was just a generic error
@miller75 Did you ever get to the bottom of this blue screen situation?
Another person also reported sa blue screen in this thread.