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Backup Exec changes my text message address

fkopka
Level 2

My text message address is number@mms-tf.net.  I can send text messages from my email to this address when the dash is included.Everytime it tries to send me a text it removes the dash and the text becomes undeliverable.  The corresponding email shows the address as number@mmstf.net.  How do I stop this from happening? 

We are running MS Windows Server 2008 R2.

 


 

3 REPLIES 3

CraigV
Moderator
Moderator
Partner    VIP    Accredited

...is BE fully patched?

Thanks!

Colin_Weaver
Moderator
Moderator
Employee Accredited Certified

I think you may need to log a formal support case for us to look into this further, although it might be useful to known what version of BE you are using as well as if it is fully patched.
 

fkopka
Level 2

Running BE 2012 SP4 and hotfix 217347 installed.  No other updates available.  The emails come through fine but it would be nice to receive a text when I'm not able to view my email.

UPDATE: Well I don't know what happened but all of a sudden I am getting the text messages?  Wierd, I've been working on this over the course of a week.  Whatever happened, it seems to be working now.