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Backup Exec fail after install BE System Recovery Manager

Backup Exec fail after install BE System Recovery Manager in the same Server 2003. BE for windows server running Ok, but when I press button in backup job , this process hungup (not respond), and event viewer notify Event ID 1002, Category 101 : Hunging Aplication Backupexec.exe ver 12.5.221333.In this server I had installed BE CPS 8.5 too, it is operating OK . I need help, thanks a lot.