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Backup Exec failing after adding another instance to our cluster database

Adam_H
Level 1

We had Symantec 2012 when the error started about a week ago, since then we have upgraded to Symantec 15. It seems that about a week ago we added another instance to our DB for a test environment. After that the Backup Exec started throwing communication errors. Of course none of the credentials or IPs have changed. I wouldn't think that adding another instance to the DB would not cause this kind of issue. I'd appreciate any ideas you may have. Thanks.

From the backup log:

Job ended: Friday, April 29, 2016 at 2:02:32 AM
Completed status: Failed
Final error: 0xe0000f25 - A communication failure occurred when attempting to connect to this server. Some common causes for this error are:  the computer name is typed incorrectly, the computer is not powered on, a Backup Exec agent is not installed,  or the network is improperly configured.
Final error category: Job Errors
 

 

-Adam

 

1 REPLY 1

VJware
Level 6
Employee Accredited Certified

Would recommend the following -

1) First, try recreating the backup job (specifically reselect the data which is to be backed up)

2) If this doesn't help, then readd the SQL Cluster to the Backup & Restore tab and create a new backup job.