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Backup Exec refusing to start

r4nd0mjust
Level 0

Hello to everyone,

Im trying to install RALUS agent in my Centos 8 and once i try to start the daemon its totally unable to do so.

I have using the command beremote with log option and i get the following:

78fcd700 Tue May 26 14:26:44 2020 : libbedsnt5.so could not be loaded: 0x 2 (2)
78fcd700 Tue May 26 14:26:44 2020 : libbedssql2.so could not be loaded: 0x 2 (2)
78fcd700 Tue May 26 14:26:44 2020 : libbedsxchg.so could not be loaded: 0x 2 (2)
78fcd700 Tue May 26 14:26:44 2020 : libbedsxese.so could not be loaded: 0x 2 (2)
78fcd700 Tue May 26 14:26:44 2020 : libbedsmbox.so could not be loaded: 0x 2 (2)
78fcd700 Tue May 26 14:26:44 2020 : libbedspush.so could not be loaded: 0x 2 (2)
78fcd700 Tue May 26 14:26:44 2020 : libbedsmdoc.so could not be loaded: 0x 2 (2)
78fcd700 Tue May 26 14:26:44 2020 : libbedssps2.so could not be loaded: 0x 2 (2)
78fcd700 Tue May 26 14:26:44 2020 : libbedssps3.so could not be loaded: 0x 2 (2)
78fcd700 Tue May 26 14:26:44 2020 : libbedsupfs.so could not be loaded: 0x 2 (2)
78fcd700 Tue May 26 14:26:44 2020 : libbedsshadow.so could not be loaded: 0x 2 (2)
78fcd700 Tue May 26 14:26:44 2020 : libbedsoffhost.so could not be loaded: 0x 2 (2)
78fcd700 Tue May 26 14:26:44 2020 : loaded libbedsvx.so
78fcd700 Tue May 26 14:26:44 2020 + engine/fsys/shared/initfsys.cpp (455):
78fcd700 Tue May 26 14:26:44 2020 | libbedsvx.so loaded at index 22
78fcd700 Tue May 26 14:26:44 2020 : loaded libbedsrman.so
78fcd700 Tue May 26 14:26:44 2020 + engine/fsys/shared/initfsys.cpp (455):
78fcd700 Tue May 26 14:26:44 2020 | libbedsrman.so loaded at index 14
78fcd700 Tue May 26 14:26:44 2020 : loaded libbedssms.so
78fcd700 Tue May 26 14:26:44 2020 + engine/fsys/shared/initfsys.cpp (455):
78fcd700 Tue May 26 14:26:44 2020 | libbedssms.so loaded at index 1
78fcd700 Tue May 26 14:26:44 2020 + engine/fsys/shared/initfsys.cpp (455):
78fcd700 Tue May 26 14:26:44 2020 | libbedssms.so loaded at index 2
78fcd700 Tue May 26 14:26:44 2020 + engine/fsys/shared/initfsys.cpp (455):
78fcd700 Tue May 26 14:26:44 2020 | libbedssms.so loaded at index 3
78fcd700 Tue May 26 14:26:44 2020 + engine/fsys/shared/initfsys.cpp (455):
78fcd700 Tue May 26 14:26:44 2020 | libbedssms.so loaded at index 4
78fcd700 Tue May 26 14:26:44 2020 : loaded libbedssmsp.so
78fcd700 Tue May 26 14:26:44 2020 + engine/fsys/shared/initfsys.cpp (455):
78fcd700 Tue May 26 14:26:44 2020 | libbedssmsp.so loaded at index 11
78fcd700 Tue May 26 14:26:44 2020 : libbedsra.so could not be loaded: 0x 2 (2)
78fcd700 Tue May 26 14:26:44 2020 : libbedsdb2.so could not be loaded: 0x 2 (2)
78fcd700 Tue May 26 14:26:44 2020 : loaded libbedsedir.so
78fcd700 Tue May 26 14:26:44 2020 + engine/fsys/shared/initfsys.cpp (455):
78fcd700 Tue May 26 14:26:44 2020 | libbedsedir.so loaded at index 34
78fcd700 Tue May 26 14:26:44 2020 : libbedsvmesx.so could not be loaded: 0x 2 (2)
78fcd700 Tue May 26 14:26:44 2020 : Initializing FSs
78fcd700 Tue May 26 14:26:44 2020 : FS 1 failed to initialize: 0xE000FE46
78fcd700 Tue May 26 14:26:44 2020 : Function called: RMAN_InitFileSys
78fcd700 Tue May 26 14:26:44 2020 : Using 'UTF-8' Encoding.
78fcd700 Tue May 26 14:26:44 2020 : Using vfm path /opt/VRTSralus/VRTSvxms from config.
78fcd700 Tue May 26 14:26:44 2020 : Sucessfully set VFM_PRIVATE_ROOT env to /opt/VRTSralus/VRTSvxms.
78fcd700 Tue May 26 14:26:44 2020 : VFM_PRIVATE_ROOT was set with value /opt/VRTSralus/VRTSvxms
78fcd700 Tue May 26 14:26:44 2020 : Function vfmStart, vfm_errmsg was unable to resolve error code: 2
78fcd700 Tue May 26 14:26:44 2020 : VXMS Initialization failed with return code: 14
78fcd700 Tue May 26 14:26:44 2020 : FS 22 failed to initialize: 0x00000001
78fcd700 Tue May 26 14:26:44 2020 : Exiting beremote. Cannot continue without successful VXMS initialization.
78fcd700 Tue May 26 14:26:44 2020 : unloading libbedsvx.so
78fcd700 Tue May 26 14:26:44 2020 : FS_RemoveFileSys
78fcd700 Tue May 26 14:26:44 2020 : Function called: RMAN_DeInitFileSys
78fcd700 Tue May 26 14:26:44 2020 : unloading libbedssms.so
78fcd700 Tue May 26 14:26:44 2020 : unloading libbedssmsp.so
78fcd700 Tue May 26 14:26:44 2020 : unloading libbedsrman.so
78fcd700 Tue May 26 14:26:44 2020 : unloading libbedsedir.so
78fcd700 Tue May 26 14:26:44 2020 : Error: Unable to load file systems.
78fcd700 Tue May 26 14:26:44 2020 : FS_RemoveFileSys
78fcd700 Tue May 26 14:26:44 2020 : Function called: RMAN_DeInitFileSys
78fcd700 Tue May 26 14:26:44 2020 : BENetConfigEx: Successfully refreshed adapter information.
852cd300 Tue May 26 14:26:49 2020 : Stopping remote agent due to explicitly failed initialization
852cd300 Tue May 26 14:26:54 2020 : Startup failure detected
852cd300 Tue May 26 14:26:54 2020 : Remote agent exiting, cancelling 0 joinable threads

My kernel is:

4.18.0-147.8.1.el8_1.x86_64 #1 SMP Thu Apr 9 13:49:54 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux

My Ralus version is: RALUS_RMALS-1188.2718.tar.gz

What am i doing wrong? is there any specific version in order to work with?

Kind regards

2 REPLIES 2

VirgilDobos
Level 6
Partner    VIP    Accredited Certified

Hello,

As far as I know, Centos 8 is not supported. 

I would suggest reviewing the compatibility matrix to make sure there is no compatibility issue

https://www.veritas.com/content/support/en_US/doc/BE_20_SCL

--Virgil

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Not even BE21 supports CentOS 8 as yet:
https://www.veritas.com/content/support/en_US/doc/BE_21_SCL

You may want to reach out to Veritas Product Management via your local partner and/or Veritas office to find out if CentOS is on the roadmap. 

You could also sign up for Beta testing. This way you always know what Veritas is working w.r.t. proliferations.