After upgrading version 16 to 20.1 the Backup Exec server service won't start. Message: The Backup Exec Server service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs.
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whats the error in the event viewer -> application logs
Was the Issue present before the upgrade ?
can you also provide the output of beserver.exe --console
Disabled virusscanner - unstalled Backup Exec - reboot - installed Backup Exec. All working fin. But: all of my jobs, history and storage are gone.
The new version 20.1 installs in the ..\program files\Veritas folder, where the former version 16 installed in the ..\program files\Symantec folder. Therefor I still have both the catalog and data folder available.
Can you please point out how to import?
Where and how can I open a tech support case?
Now i'm encoutering an error: eventID 57802 The Backup Exec Server Service did not start. An internal error (10) occurred in object 13.
When I look it up via google i come across article ID:100007915. The mentioned path is valid and the file is in the folder. When I try to manually register the file via regsvr32 I get the message: the module c:\program files\veritas\backup exec\u2lbe9.dll was loaded but the entry point dllregisterserver was not found. Make sure that c:\program files\veritas\backup exec\u2lbe9.dll is a valid dll or ocx and then try again.