Backup Exec slow job rate after live update

[nguyen_nam0907]

Hi all,

Im using BE 2012 running on Windows 2008, I have 2 jobs full backup: backup email (BE),  backup data (agent) and backup storage is LTO 4. I have updated BE to SP4, the rate job down to 110 Mb/min (before 1.7500 Mb/min).

Help me improve Backup Exec's performance

[CraigV]

Hi,

Did you push-install the updates to your remote servers, as well as reboot the media server & 2 remote servers?

If not, do so and then try again...

Thanks!

[nguyen_nam0907]

yes I did, I have reboot all server, backup storage, install driver storage, but when backup job rate down 300Mb to 50Mb :(
 

[pkh]

1. If you have sufficient disk space, backup to disk and see what is the job rate 2. Tune your tape drive. See my article below https://www-secure.symantec.com/connect/user/pkh

[nguyen_nam0907]

thank pkh,

I dont have sufficient disk space, I back up test on tape: job rate begin is 1.700 Mb/s with 425Mb, and then job rate down but bytes dont up. I dont understand what BE error or services of server error 

[pkh]

Backup performance is the result of numerous factors. It may not be due to the tape drive. Unfortunately, you would just have to figure out what your bottlenecks are

[nguyen_nam0907]

Sr pkh, when live update,  BE installed hotfix for SP4 or not?

In BE installed updated I saw that Service Park 4, and hotfix 31747. Can you tell me this hotfix is right for SP4?

thanks. 
 

[pkh]

LU will only install hotfixes which are appropriate for the SP

[bingabong]

I have a similiar issue with the job rate falling following the installation of BE 2012 SP4 & Hotfix 217347. 

Running on Windows Server 2003 SP2. Backing up to external Tandberg LTO-2 drive. The job rate prior to the installation of SP4 & Hotfix 217347 was 355.09 MB/min. Now it is around 180 MB/min.