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Backup Exec was unable to authenticate with one or more virtual machines....

Demz
Level 4

I have Backup Exec 2014 with latest updates. BE is installed to Hyper-V 2012 host and I'm backing up the host and all the virtual machines running.

Backups run fine but I'm getting this error every time in log

"Backup Exec was unable to authenticate with one or more virtual machines and was unable to collect the necessary metadata to restore individual application items. "

Hyper-V host is workgroup machine and vm's running on that are members of domain. I have BE agent in every virtual machine. I have configured service account (BackupExec) in domain and granted Domain Admin rights. I have also configured from backup job to use this account when backing up virtual machines. 

What I need to do to get rid of this error?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi,


Check the 2 TNs below on this:

http://www.symantec.com/business/support/index?page=content&id=TECH155335

http://www.symantec.com/business/support/index?page=content&id=TECH126737

Thanks!

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1 REPLY 1

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi,


Check the 2 TNs below on this:

http://www.symantec.com/business/support/index?page=content&id=TECH155335

http://www.symantec.com/business/support/index?page=content&id=TECH126737

Thanks!