cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Veritas.com
Support

Backup Exec

Adam115
Level 2

‎12-05-2019 09:38 AM

My BackupExec has stopped working, and the "Backup_Exec_2012_14.0_SP4_MultiPlatforms_Multilingual.zip" file to restall from the portal seem to be corrupted as well. I can download, but can not unzip, as  I get the message " Unexpected end of archive" 

Does any one have any suggestions? I dont have any issues download loading the "Backup Exec 2012 SP4 Hotfix 217347", but ofcoruse I cant run that without first installing SP4.

Thanks

0 Kudos
2 REPLIES 2

Steve-Young
Level 6
Employee

‎12-05-2019 08:43 PM

I tested the download and was able to download and extract the zip file and mount the ISO.

I verified the SHA-356 Checksum on the zip file to the Checksum value documented on the download fpage.

 

Adam115
Level 2
In response to Steve-Young

‎12-10-2019 04:12 AM

Thankyou for the reply, i attempted to download the zip file again "Backup_Exec_2012_14.0_SP4_MultiPlatforms_Multilingual.zip.1of2", and it seem to download fine, but when i attempt to unzip I get the Dianostic message,  C:\Users\Adam.FAHYDESIGN\Downloads\Backup_Exec_2012_14.0_SP4_MultiPlatforms_Multilingual.zip.zip: The archive is corrupt.

Do you have another suggestions? Do I need to rename the zip file first, its strange to see the naming zip.zip.

Thanks Aagin

0 Kudos