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Backup Failing on file in _Attachments_ Directory

Nathan_Kennedy
Level 2
Hello,

Every night my backup fails on a file (685A1144A0337881ABC) in the _Attachments_ directory.

I am unable to see which mail box this is in to exclude from backup.

It is a Windows 2003 server. It has worked fine, however a user must have received an attachment that is causing the backup to stall on the file, eventually I have to end the job and reboot the server.

Any help would be appreciated.

Kind Regards

Nathan
3 REPLIES 3

Sharvari_Deshmu
Level 6
Hello,

We would like to know the exact error message that you receive?


thanks,

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

Nathan_Kennedy
Level 2
Hello,

Thankyou for your reply, we dont actually get an error all that happens is the job hangs and I must terminate the job manually.

Kind Regards

Nathan

Shilpa_pawar_2
Level 6
Hi,

Try to deselect or delete the spam mail or mail with large attachment and/or embedded objects which antivirus program may have quarantined.

Also refer: http://support.veritas.com/docs/255047

NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.