cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Veritas.com
Support

Backup Job- Completed with Exceptions(Backup Exec 11d 7170)

Pachu
Level 3

‎08-24-2007 12:03 AM

Hi,
I am running Backup Exec 11d build 7170 on windows 2003 Std server with SP1 and MS exchange 2003.
The Daily diff backup and weekly Full backup fails with message "backup job completed with exceptions"
The error message is as below:
 
 
 
Note : AOFO and Remote agent is installed on the staff and student server.
 
Appreciate your help in resolving this issue.
 
 
Regards,
Prashanth

Message Edited by Pachu on 08-24-200712:24 AM

Message Edited by Pachu on 08-24-200712:25 AM

0 Kudos
5 REPLIES 5

Pachu
Level 3

‎08-26-2007 07:28 PM

Hi Guys / Symantec Team,
 
Appreciate your help on this.
 
Support Identifier:{edited to remove personal information}
 
Regards,
Prashanth
 
 
[Edit: Please note personal information is not permitted as these are public forums]


Message Edited by LakeRat on 08-29-2007 12:00 PM
0 Kudos

David_Bond
Level 5

‎08-27-2007 12:33 AM

In the job log, in job operation - backup, for each resource, does it say it used AOFO?
 
David
0 Kudos

Pachu
Level 3

‎08-27-2007 03:05 AM

Hi,
AOFO is being used and refer below for the log detials.
 
AOFO: Started for resource: "\\staff.isb.edu.bn\System?State". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
The following volumes are dependent on resource: "C:" .
The snapshot provider used by VSS for volume C: - Microsoft Software Shadow Copy provider 1.0 (Version 1.0.0.7).
Network control connection is established between 172.16.0.3:18927 <--> 172.16.0.1:10000
Network data connection is established between    172.16.0.3:20379 <--> 172.16.0.1:2060
AOFO: Started for resource: "\\student.isb.edu.bn\System?State". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
The following volumes are dependent on resource: "C:" .
The snapshot provider used by VSS for volume C: - Microsoft Software Shadow Copy provider 1.0 (Version 1.0.0.7).
Network control connection is established between 172.16.0.3:33280 <--> 172.16.0.2:10000
Network data connection is established between    172.16.0.3:33462 <--> 172.16.0.2:1830
 
 
0 Kudos

Pachu
Level 3

‎08-28-2007 11:47 PM

Hi,
any advise for recent reply to David.
 
Appreciate your help.
 
Regards,
Prashanth
0 Kudos

David_Bond
Level 5

‎08-29-2007 12:08 AM

Not sure what to suggest. Are there any event logs showing a problem with the Volume shadow copy service? The files that you mentioned (if they are the only ones that were not backed up) shouldnt matter, they are only temporary files anyway. But I know It would be good to find a reason and solution to why they were not backed up even with AOFO turned on.
 
Just thought, are those files still on the server? As they are temporary files, they could have been deleted when the backup was to taking place, so it would be unable to open the file, do you have prescan on or off? I cant remember what the error is if backup exec tries to backup a file that no longer exists, I have had that before, but cant remember if I was using AOFO with it.
 
Are you using AOFO on any other servers?
 
David
0 Kudos