Backup Job completed with exceptions for AD Domain

[Ammad]

Hi,

I am getting the following exception message for Active directory backup job, i have verified

vssadmin list writers

have no errors,

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 - Snapshot Technology: Initialization failure on: "\\DC1\C:". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).

V-79-10000-11223 - VSS Snapshot error. The Microsoft Volume Shadow Copy Service (VSS) snapshot technology that you selected cannot snap this volume.  Some reasons for this could be:

- The snapshot provider that you selected does not support the volume that you are trying to snap.  Try selecting the default snapshot provider, and then run the job again.

 -A disk that may be greater than 63 Terabytes exists on your computer.  The presence of a disk of this size could cause VSS to stop unexpectedly when it creates snapshots.
 

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[AmolB]

What version of Backup Exec you are using ?

Do you actually have 63TB of disk on the server ?

Have you checked below article?

http://www.symantec.com/docs/TECH181090

[Ammad]

i am using Backup Exec 2012, the volume size is less than 300 GB.

[RahulG]

Could you let us know what snaphot technology have you set under  Advanced Open File options in the backup job ? ideally it should be Automatically select snapshot technology

[VJware]

Is this the only backup (server) which reports this exception ?

Do you get any error when accessing the shadow copies tab of the disk properties ? Confirm the Backup Exec account, system account have full access rights for these disks..

[Ammad]

I am getting (VSS) failure only on this server (Domain controller). i have assigned Enterprise Admin rights also to verify the permission problems.

[AmolB]

Could you post output of vssadmin list providers from the DC.

[VJware]

Are these services "Microsoft Software Shadow Copy Provider service" and " Volume shadow copy service" disabled or enabled ? And what is the state of these services... Is there sufficient free space for the snapshot & are there any issues accessing the shadow copies tab ?

lastly, do you see any errors / warnings under the event viewer ?

[Jaydeep_S]

Could you please perform the steps mentioned in these technotes and see if tey help you -

http://www.symantec.com/docs/TECH67073

http://www.symantec.com/docs/TECH138359

[Ammad]

Here its

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C:\>vssadmin list providers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

Provider name: 'Microsoft Software Shadow Copy provider 1.0'
   Provider type: System
   Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
   Version: 1.0.0.7

C:\>

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Microsoft Software Shadwo Copy Provider Service       :   Manual    :  Started

Volume Shadow Copy Service                                      :   Manual    :  Started

Free Space                                                                    : 33 GB

There isn't any prblem while accessing "Shadow Copy" Tab.

[VJware]

Would you pls confirm if these services show  "started" only during a backup..