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Backup Job is missed?

Our backup duplicate job to shared device status is always missed and when the schedule is coming up to backup, "Ready,The Backup Exec Server that the catalog requested is not available to process this job" is written in the job status? Why?what ı have to do? and where is configuration  the scheduled time window?

Please help us

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Accepted Solution!

I had this alot on couple of

I had this alot on couple of customers BE servers.

Can you recreate the duplication step ? So remove your duplication stage, click ok and let BE rebuild the job, then add your duplication stage again. This usually worked for me but it can happen again.

On one customer this was because of an old caso setup and the BE server was confused, after removing the caso option it was fixed.

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4 Replies

Are the source backup sets

Are the source backup sets available for the duplicate job ?

Does the duplicate complete successfully if you instead set to run immediately once the source backup completes ?

yes backup sets is available

yes backup sets is available and ı checked most recently full backup for duplicate. ı do not try immedietly because deduplication full backup and duplicate backup time schedule is different. 

Accepted Solution!

I had this alot on couple of

I had this alot on couple of customers BE servers.

Can you recreate the duplication step ? So remove your duplication stage, click ok and let BE rebuild the job, then add your duplication stage again. This usually worked for me but it can happen again.

On one customer this was because of an old caso setup and the BE server was confused, after removing the caso option it was fixed.

View solution in original post

thank you ı recreate the job

thank you ı recreate the job and succes to duplication