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Backup Notification is not generating for some Backup Jobs

dinidunet
Level 4

Hi,

i'm using SB 2012.

4 servers have been configured for backups and notifications enabled for same all. recenlty i deleted and recreated a job task for one server.

now it's Job status Notification is not receiving for newly created job. earlier it worked.

all settings are configured properly.

 

please advise me.

 

 

9 REPLIES 9

WesleyT
Level 3
Accredited

Hi,

 

did you enable the notification for full/incremental job in the job's property?

 

dinidunet
Level 4

Hi Wesley,

yes i did it. but it's not receving.

 

WesleyT
Level 3
Accredited

HI,

 

could you post some pictures of the settings?

 

dinidunet
Level 4

Notifications.jpg

VJware
Level 6
Employee Accredited Certified

Check the propeties of the recipient(s). Is there any limit set to the number of notifications ?

Lastly, if this is the only job for which notifications do not arrive but work for all other jobs, try recreating this job.

dinidunet
Level 4

Hi VJ,

No Limitation for Receipients.

all others Jobs notifcatios are receving. only one job having the issue.  i can recreate the job. ,but if delete this job old backups will be delete.

is it ?

 

 

VJware
Level 6
Employee Accredited Certified

Deleting the backup job will not delete the backup sets.

 

dinidunet
Level 4

Hi VJ ,

after few months , writing it.

i tried with re-create a Job . but still problem is there.

 

VJware
Level 6
Employee Accredited Certified

Does the notification arrive without the job log attached ?

Use this article for further troubleshooting - https://www-secure.symantec.com/connect/articles/troubleshooting-email-notifications-backup-exec