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Backup Problem W2K3 R2 (SAN) Remote

xxx_xxx_2
Level 3
Hi

Since 2 days i have a problem to backup system and data from a HP ProLiant DL380 G4 which is connected to a SAN (logical drive on server). we changed the LUNs on the SAN, also we updated this server from w2k3 sp1 to w2k3 R2. now the systembackup (backup to disk - remote) fail, only the systemstate is in the backup:

AOFO: Gestartet f�r Ressource: "\\KSSAN\Shadow?Copy?Components". Verwendete Advanced Open File Option: Microsoft Volume Shadow Copy Service (VSS).
Die folgenden Datentr�ger h�ngen ab von Ressource: "C:" .
Der in VSS verwendete Schnappschu�-Provider f�r Datentr�ger C: - Microsoft Software Shadow Copy provider 1.0 (Version 1.0.0.7).
Netzwerkontrollverbindung hergestellt zwischen 10.254.100.50:1259 <--> 10.254.100.110:10000
Netzwerkdatenverbindung hergestellt zwischen 10.254.100.50:1271 <--> 10.254.100.110:3414
Verzeichnis wurde nicht gefunden, oder es war kein Zugriff m�glich.
Im Verzeichnis befindliche Dateien oder Unterverzeichnisse werden nicht gesichert.
Verzeichnis wurde nicht gefunden, oder es war kein Zugriff m�glich.
Im Verzeichnis befindliche Dateien oder Unterverzeichnisse werden nicht gesichert.
Netzwerkontrollverbindung hergestellt zwischen 10.254.100.50:1259 <--> 10.254.100.110:10000
Netzwerkdatenverbindung hergestellt zwischen 10.254.100.50:1274 <--> 10.254.100.110:3416
Verzeichnis wurde nicht gefunden, oder es war kein Zugriff m�glich.
Im Verzeichnis befindliche Dateien oder Unterverzeichnisse werden nicht gesichert.
Verzeichnis wurde nicht gefunden, oder es war kein Zugriff m�glich.
Im Verzeichnis befindliche Dateien oder Unterverzeichnisse werden nicht gesichert.
Netzwerkontrollverbindung hergestellt zwischen 10.254.100.50:1259 <--> 10.254.100.110:10000
Netzwerkdatenverbindung hergestellt zwischen 10.254.100.50:1277 <--> 10.254.100.110:3417


The second backup (file only - remote) also fail.... i repaired the remoteagent on this server, but i don't know werde to search.... the log looks like this:

Netzwerkontrollverbindung hergestellt zwischen 10.254.100.50:2345 <--> 10.254.100.110:10000
Netzwerkdatenverbindung hergestellt zwischen 10.254.100.50:2348 <--> 10.254.100.110:3201
Verzeichnis wurde nicht gefunden, oder es war kein Zugriff m�glich.
Im Verzeichnis befindliche Dateien oder Unterverzeichnisse werden nicht gesichert.
Verzeichnis wurde nicht gefunden, oder es war kein Zugriff m�glich.
Im Verzeichnis befindliche Dateien oder Unterverzeichnisse werden nicht gesichert.


anyone hlp plz! urgent!!
3 REPLIES 3

xxx_xxx_2
Level 3
i took a look in the logfiles (beremote01.log):

02/21/06 10:37:43 SQL2_FindDrives - the default SQL Service is not running on KSSAVE.
02/21/06 10:37:43 SQL2_FindDrives - checking named instance BKUPEXEC.
02/21/06 10:37:43 SQL2_CreateDLE - creating KSSAVE\BKUPEXEC.
02/21/06 10:37:43 Device Shadow?Copy?Components Dle platform 2 major version 5 minor version 2 build 3790
02/21/06 10:37:43 AddESE_DLEs( )
02/21/06 10:37:43 first load attempt of esebcli2.dll failed: Das angegebene Modul wurde nicht gefunden.
02/21/06 10:37:43 second load attempt failed from path = 'esebcli2.dll': Das angegebene Modul wurde nicht gefunden.
02/21/06 10:37:43 third load attempt failed from path = '': Das angegebene Modul wurde nicht gefunden.
02/21/06 10:37:43 Looking for esebcli2.dll in sysetm path
02/21/06 10:37:43 never found EseBcli2.dll
02/21/06 10:37:43 esebcli2.dll not loaded
02/21/06 10:37:43 No utility partitions found on any of the disks
02/21/06 10:37:45 FS_ResolveDevName
02/21/06 10:37:46 Attach to Microsoft Windows-Netzwerk
02/21/06 10:37:46 Detach from Microsoft Windows-Netzwerk
02/21/06 10:37:47 FS_ResolveDevName
02/21/06 10:37:47 Attach to KREMS
02/21/06 10:37:47 Detach from KREMS
02/21/06 10:37:52 FS_ResolveDevName
02/21/06 10:37:52 machine name = KSSAN
02/21/06 10:37:52 ndmpConnect : Control Connection information : connection established between IP 10.254.100.50, port 1787 and IP 10.254.100.110, port 10000
02/21/06 10:37:52 NDMP version 3 connection CONNECTED
02/21/06 10:37:52 ERROR: 4 Error: Connection has not been authorized
02/21/06 10:37:52 DSSession::SetupNDMPConnection(): connectClientAuth() failed
02/21/06 10:37:57 FS_ResolveDevName
02/21/06 10:37:57 machine name = KSSAN
02/21/06 10:37:57 ndmpConnect : Control Connection information : connection established between IP 10.254.100.50, port 1788 and IP 10.254.100.110, port 10000
02/21/06 10:37:57 NDMP version 3 connection CONNECTED
02/21/06 10:38:01 FS_ResolveDevName
02/21/06 10:38:01 machine name = KSSAN
02/21/06 10:38:07 DS_CloseSelectionService
02/21/06 10:38:07 DsWorkerThread terminating with exit code 0
02/21/06 10:38:25 DS_LogonSelectionService: KREMS\edvvbe
02/21/06 10:38:25 DsWorkerThread starting as KREMS\edvvbe
02/21/06 10:38:26 SQL2_FindDrives - the default SQL Service is not running on KSSAVE.
02/21/06 10:38:26 SQL2_FindDrives - checking named instance BKUPEXEC.
02/21/06 10:38:26 SQL2_CreateDLE - creating KSSAVE\BKUPEXEC.
02/21/06 10:38:26 Device Shadow?Copy?Components Dle platform 2 major version 5 minor version 2 build 3790
02/21/06 10:38:26 AddESE_DLEs( )
02/21/06 10:38:26 first load attempt of esebcli2.dll failed: Das angegebene Modul wurde nicht gefunden.
02/21/06 10:38:26 second load attempt failed from path = 'esebcli2.dll': Das angegebene Modul wurde nicht gefunden.
02/21/06 10:38:26 third load attempt failed from path = '': Das angegebene Modul wurde nicht gefunden.
02/21/06 10:38:26 Looking for esebcli2.dll in sysetm path
02/21/06 10:38:26 never found EseBcli2.dll
02/21/06 10:38:26 esebcli2.dll not loaded
02/21/06 10:38:26 No utility partitions found on any of the disks
02/21/06 10:38:28 FS_ResolveDevName
02/21/06 10:38:28 Attach to Microsoft Windows-Netzwerk
02/21/06 10:38:28 Detach from Microsoft Windows-Netzwerk
02/21/06 10:38:30 FS_ResolveDevName
02/21/06 10:38:30 Attach to KREMS
02/21/06 10:38:30 Detach from KREMS
02/21/06 10:38:39 FS_ResolveDevName
02/21/06 10:38:39 machine name = KSSAN
02/21/06 10:38:39 ndmpConnect : Control Connection information : connection established between IP 10.254.100.50, port 1804 and IP 10.254.100.110, port 10000
02/21/06 10:38:39 NDMP version 3 connection CONNECTED
02/21/06 10:38:47 FS_ResolveDevName
02/21/06 10:38:47 machine name = KSSAN
02/21/06 10:38:50 FS_ResolveDevName
02/21/06 10:38:50 machine name = KSSAN
02/21/06 10:38:52 FS_ResolveDevName
02/21/06 10:38:52 machine name = KSSAN
02/21/06 10:38:59 DS_CloseSelectionService
02/21/06 10:38:59 DsWorkerThread terminating with exit code 0


..and beengine00.log

02/21/06 10:39:00 BackupJob: trying to mount scratch volume
02/21/06 10:39:01 Updating session {45b24a0d-fd1a-45d6-ae7e-25599c86132b} with drive KSSAN - DATEN_DIFFERENTIAL {e122bee6-e4c0-4215-a2da-113fb0c8de5c}.1
02/21/06 10:39:01 Block size: 1024
02/21/06 10:39:01 Buffer size: 32768
02/21/06 10:39:01 Num buffers: 10
02/21/06 10:39:01 High water: 7
02/21/06 10:39:01 BackupJob: medium successfully mounted
02/21/06 10:39:01 Medienkennung: B2D000288
02/21/06 10:39:01 Medienkennung: {dc620c4a-bd34-46fa-b870-b1acb3378c22}
02/21/06 10:39:01 �berschreibschutz bis: 31.12.9999 01:00:00
02/21/06 10:39:01 Anh�ngbar bis: 31.12.9999 01:00:00
02/21/06 10:39:01 TAPEALERT: Get TapeAlert Flags Return Code = 0X0
02/21/06 10:39:01 TAPEALERT: TapeAlert Device Flag = 0X0
02/21/06 10:39:01 TAPEALERT: TapeAlert Changer Flag = 0X0
02/21/06 10:39:01 TAPEALERT: Get TapeAlert Flags Return Code = 0X0
02/21/06 10:39:01 TAPEALERT: Get TapeAlert Flags Return Code = 0X0
02/21/06 10:39:01 Failed to Load Software\VERITAS\Backup Exec\Engine\IDR key, We will update DR file evenif there are userExcludes. Error: 2
02/21/06 10:39:01 Failed to Load Software\VERITAS\Backup Exec\Engine\IDR key, We will update DR file evenif there are userExcludes. Error: 2
02/21/06 10:39:01 ndmpConnect : Control Connection information : connection established between IP 10.254.100.50, port 1809 and IP 10.254.100.110, port 10000
02/21/06 10:39:01 NDMP version 3 connection CONNECTED
02/21/06 10:39:02 BESC: Parsing OS version info -
02/21/06 10:39:02 ndmpcSnapshotPrepare2: Warning. No devices to snap. Returning with NDMP_SNAPSHOT_NO_DEVICES2SNAP
02/21/06 10:39:02 TF_OpenTape()
02/21/06 10:39:02 TF_GetDriveContext ...
sessionGuid = {45b24a0d-fd1a-45d6-ae7e-25599c86132b}
initAsync = 1
02/21/06 10:39:02 HARDWARE COMPRESSION ===> Compression is NOT configurable.
02/21/06 10:39:02 GET_DRV_INF: bsize = 1024
02/21/06 10:39:02 TF_GetDriveContext returning 0, context = 1A35008
02/21/06 10:39:02 Allocated 2 buffers, size 32768 bytes, total used: 65720
02/21/06 10:39:02 HARDWARE COMPRESSION ===> Compression is NOT configurable.
02/21/06 10:39:02 GET_DRV_INF: bsize = 1024
02/21/06 10:39:02 Media Server to initiate connection for data transfer
02/21/06 10:39:02 TF_OpenSet( )
02/21/06 10:39:02 FreeFormatEnv( cur_fmt=65535 )
02/21/06 10:39:02 RewindDrive mover ret = 0 (0x0)
02/21/06 10:39:02 ret_val = 0
02/21/06 10:39:02 Requested Set: ID = ffffffff Seq = -1 Set = -1
02/21/06 10:39:02 Attempting to VCB storage media
02/21/06 10:39:02 TpRead( :(
02/21/06 10:39:02 Error = 1101 Req = 6144 Got = 1024
02/21/06 10:39:02 HARDWARE COMPRESSION ===> Compression is NOT configurable.
02/21/06 10:39:02 GET_DRV_INF: bsize = 1024
02/21/06 10:39:02 FreeFormatEnv( cur_fmt=65535 )
02/21/06 10:39:02 SetupFormatEnv( fmt=0 )
02/21/06 10:39:02 TpRead( :(
02/21/06 10:39:02 Error = 1104 Req = 6144 Got = 0
02/21/06 10:39:02 FreeFormatEnv( cur_fmt=0 )
02/21/06 10:39:02 RewindDrive mover ret = 0 (0x0)
02/21/06 10:39:02 ret_val = 0
02/21/06 10:39:02 PositionAtSet( :( TF Msg = e
02/21/06 10:39:02 RewindDrive mover ret = 0 (0x0)
02/21/06 10:39:02 ret_val = 0
02/21/06 10:39:02 RewindDrive mover ret = 0 (0x0)
02/21/06 10:39:02 ret_val = 0
02/21/06 10:39:02 UI Msg = 8003
02/21/06 10:39:02 HARDWARE COMPRESSION ===> Compression is NOT configurable.
02/21/06 10:39:02 GET_DRV_INF: bsize = 1024
02/21/06 10:39:02 RewindDrive mover ret = 0 (0x0)
02/21/06 10:39:02 ret_val = 0
02/21/06 10:39:02 FreeFormatEnv( cur_fmt=65535 )
02/21/06 10:39:02 SetupFormatEnv( fmt=0 )
02/21/06 10:39:02 End of TF_OpenSet: Ret_val = 0 Buffs = 2 HiWater = 7
02/21/06 10:39:02 B2D Buffered Writes ===> Setting buffering to default.
02/21/06 10:39:02 WriteEndSet( 1 ) returning 0
02/21/06 10:39:02 Current Block is = 3
02/21/06 10:39:02 TF_InitMediaServerReverseConnection : Data Connection information : connection established between IP 10.254.100.50, port 1810 and IP 10.254.100.110, port 4084
02/21/06 10:39:02
dataStartBackup: ndmpSendRequest returned: 0x0, 0
02/21/06 10:39:03 data halted: SUCCESSFUL
02/21/06 10:39:03 NDMPEngine: Shutting down.
02/21/06 10:39:03 NDMPBackupEngine::ProcessBSD: We received a successful notify_data_halted without receiving a MSG_START_BACKUP_SET.
02/21/06 10:39:03 ERROR: 13 Error: Invalid state to process request
02/21/06 10:39:03 TF_CloseSet
02/21/06 10:39:03 TAPEALERT: Get TapeAlert Flags Return Code = 0X0
02/21/06 10:39:03 TAPEALERT: TapeAlert Device Flag = 0X0
02/21/06 10:39:03 TAPEALERT: TapeAlert Changer Flag = 0X0
02/21/06 10:39:03 TAPEALERT: Get TapeAlert Flags Return Code = 0X0
02/21/06 10:39:03 TAPEALERT: Get TapeAlert Flags Return Code = 0X0
02/21/06 10:39:03 Updating session {45b24a0d-fd1a-45d6-ae7e-25599c86132b} with drive KSSAN - DATEN_DIFFERENTIAL {e122bee6-e4c0-4215-a2da-113fb0c8de5c}.1
02/21/06 10:39:03 DeviceManager: incoming event fired
02/21/06 10:39:03 TF_FreeDriveContext( 1A35008 )
02/21/06 10:39:03 TF_FreeTapeBuffers: from 2 to 0 buffers
02/21/06 10:39:03 FreeFormatEnv( cur_fmt=0 )
02/21/06 10:39:03 DeviceManager: processing pending requests
02/21/06 10:39:03 DeviceManager: going to sleep for 900000 msecs
02/21/06 10:39:03 DeviceManager: dismount event fired
02/21/06 10:39:03 DeviceManager: processing pending requests
02/21/06 10:39:03 DeviceManager: going to sleep for 900000 msecs
02/21/06 10:39:03 BackupJob::MergeBEVSRJobLogsIfNecessary: No VSR log file found, no merging necessary
02/21/06 10:39:03 Job thread terminating


anyone see any error's....??

xxx_xxx_2
Level 3
on the server, which should be backed up, i also turend debug on:

the last lines:

02/21/06 10:47:03 Attach to Shadow?Copy?Components
02/21/06 10:47:03 Informational status CODE (0x00000002) returned calling FindFirstFile for C:\WINDOWS\system32\perf?00?.bak when getting additional files
02/21/06 10:47:03 Informational status CODE (0x00000003) returned calling FindFirstFile for C:\Dokumente und Einstellungen\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\* when getting additional files
02/21/06 10:47:03 Status FS_NOT_FOUND (0xE00084AF) returned determining if Writer FSRM Writer should be displayed when generating logical directory tree
02/21/06 10:47:03 Warning status -536836945 calling FS_EnumSpecFiles for device Shadow?Copy?Components in LP_ENV::LoadEnumSpecFileExcludes
02/21/06 10:47:03 Detach from Shadow?Copy?Components
02/21/06 10:47:03 brUtil::brUtil Destructor
02/21/06 10:47:03 Status 0xE00084AF calling LoadEnumSpecFileExcludes in LP_DoBackup
02/21/06 10:47:03 LP_ENV::MsgError: error 0xe00084af processing object
02/21/06 10:47:03 Job Stop(0) - Tue Feb 21 10:47:03 2006
02/21/06 10:47:03 ERROR: ndmpdDataAbort: invalid state to process abort request.

Asma_Tamboli
Level 6
Hello,

Could you also tell us with what error the job is failing? Also, try backing up the system state with the ntbackup utilty of Windows to be able to isolate the issue.

Will u also run the VSS writer status with the help of the following document:

http://support.veritas.com/docs/278212

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.