05-16-2014 08:05 AM
Hi,
I have a question about the mail notification I receive for 1 of my backups:
(Server: "BACKUPEXEC") (Job: "XXX") The job completed successfully. However, the following conditions were encountered:
Could not completely protect remote computers because the Backup Exec Remote Agent was not installed.
Does it means that the backup does not work completely if I need to do a restore?
This backup is only a backup of a shared folder on a Windows 2012 server, it is obligatory to install the remote agent on this server?
Because actually we can't install remote agent on a 2012 I think.
Thanks,
Regards
Solved! Go to Solution.
05-16-2014 08:19 AM
BE2012 with latest service pack supports Win 2012 as client only.
Backup Exec throws a warning when you take backup of a shared folder without Remote Agent
installed. However backups will be successful.
Note: Even if Remote Agent is not installed still you need a Remote Agent license to take backup
of a shared folder.
Refer to below forum thread
https://www-secure.symantec.com/connect/forums/could-not-completely-protect-remote-computers-because-backup-exec-remote-agent-was-not-instal
05-16-2014 08:19 AM
BE2012 with latest service pack supports Win 2012 as client only.
Backup Exec throws a warning when you take backup of a shared folder without Remote Agent
installed. However backups will be successful.
Note: Even if Remote Agent is not installed still you need a Remote Agent license to take backup
of a shared folder.
Refer to below forum thread
https://www-secure.symantec.com/connect/forums/could-not-completely-protect-remote-computers-because-backup-exec-remote-agent-was-not-instal
05-16-2014 08:25 AM
05-16-2014 10:43 AM
The erro mesaage is saying that because you cannot backup the System State via a share and as such a share level backup cannot provide a DR of the server. It also cannot restore the Access Control list for files and folders within the share.
As pkh stated you can install a remote agent on Windows 2012 (check for the R2 version though)
Also please be aware that even though you backup over a share you still need an agent for Windows license
07-07-2014 04:58 AM
Hi,
Sorry for my late answer..
We tried to restore the backup without the Remote Agent installed and it works :)
We buy a Remote Agent licences, thanks for your information.
Topic is closed big thanks for your helps !
Regards,