02-12-2016 12:49 AM
Hello Guys,
1) I uninstalled the agent of backup exec 12.5 from my exchange and rebooted and then installed remotely the agent of backup exec 15 . It apparently completed succesfully and even asked me to reboot the server for it to be applied.
2) After the reboot , i tried adding the exchange server to backup exec 15 but kept failing. I can see the agent on add remove programs on my exchange server and the agent version is 14.2.1180 .
3) Backup exec 15 troubleshooting solution for some reason was to install the agent locally even though it seems installed. Anyway I ran the agent locally and it came up maintenance local install window and clicked on repair but yet again it failed.
The 2 failed messages are the below:
after allot of removing and installing stuff the last lines are
Solved! Go to Solution.
02-12-2016 02:20 AM
Repair did not work and the registry appears (according to the link you gave me) not to have many keys.
So I have uninstalled the agent and will reboot the server tonight and hopefully the clean install again will help
02-12-2016 01:08 AM
Uninstall the agent and try a push-install from the media server. Otherwise check the Publishing tab on the remote agent and make sure the media server's IP address or name is put in.
Thanks!
02-12-2016 01:32 AM
Thank you Craig for your reply.
So now , i installed it succesfully again , I can see the backup exec agent utility (previously succesfull install, i couldnt) but when i try to click on publishing i receive " cannot obtain settings for the agent for windows publishing from the registry"
So as a result I cannot establish a connection between my backup exec server and my exchange server
02-12-2016 01:36 AM
Check the TN below for more help on that error:
https://www.veritas.com/support/en_US/article.000036808
Thanks!
02-12-2016 01:45 AM
Just to add to this .. i looked into the services and i noticed backup exec remote agent for windows is disabled. When i go to manually change it or set it to automatic it says it has been marked for deletion?
Ok, it probably has to do with something in the link you sent to me . I will have a look and let you know
thanks
02-12-2016 02:20 AM
Repair did not work and the registry appears (according to the link you gave me) not to have many keys.
So I have uninstalled the agent and will reboot the server tonight and hopefully the clean install again will help