We are running backup exec and backup agent with administrator account which has permission on all folders.
MMS server: backup exec 2010 R2
backup agent: Unix server RedHat 5
We have tried KB http://www.symantec.com/business/support/index?page=content&id=TECH38357&actp=search&viewlocale=en_U... but does not work.
Access denied to directory var/named/chroot/procduction/12345/task/12345/fdinfo/. http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml?EvtID=V-79-57344-33928
- Access is denied. Access denied to directory var/named/chroot/procduction/12345/task/12345/fd/. http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml?EvtID=V-79-57344-33928
Distributor ID: RedHatEnterpriseServer
Description: Red Hat Enterprise Linux Server release 5.7 (Tikanga)
yes, using root as backup credential
most of data can be backed up, but failed for /.
Not sure whay you are getting an access denied. It is better if you open a support case to work on the issue as a debug might show some additional errors which may help fix the issue.
Having said this, if there is some error that is discovered in the debug that might requirte a fix, BE 2010 R3 with SP3 is the current version based on which a fix can be created if required.