02-01-2022 11:42 AM
I have to bare metal recover a windows server 2012R2 with BE 20.5 but unfortunately havent have backup of the encryption keys. Facing the typical issue mentioned on the article below:
(Backup Exec is unable to recover the database encryption key "abcd.dek". The database encryption key "abcd.dek" was never exported.)
Would be much appriciated if someone can help to resolve the issue.
02-24-2022 11:43 PM
I think you must contact Veritas customer support for assistance.