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Backup exec service restarts during "Processing snapshot phase"

BBGROUP
Level 0

I'm trying to make a backup of the file server disk (15 TB volume).

After 2-4 minutes during the "snapshot processing" phase, the Backup Exec service unexpectedly restarts.

There are no errors in windows event viewer

Can someone help?

 

2 REPLIES 2

kf2013
Level 6
   VIP   

HyperV or VMware?

other jobs ok?

CraigV
Level 6
Partner    VIP    Accredited
Is this the only error in the backup job? Have you checked to make sure that any AV isn't perhaps causing the services to stop?