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Backup failed

Steven_Winford
Level 3
We have two clients, both using BackupExec V 8.6. They have a similar problem - they run two backup jobs daily and one always fails. The log lists all completed actions, which have no errors, and it finally says 'status: Failed'.

Can anybody suggest a reason for this?

Thanks
4 REPLIES 4

Asma_Tamboli
Level 6
Hello Steven,

This post is being moved to the Backup Exec 8.6 Support forum since it was wrongly posted in the 9.1 Forum.

Could you also tell us what error is the job failing with?
And what all is being backed up?

Thanks.

Steven_Winford
Level 3
The log information may be useful:



======================================================================
Job server: DCSERVER
Job name: Exchange and State Backup
Job started: 23 January 2006 at 00:08:04
Job type: Backup
Job Log: BEX09.txt
======================================================================

Drive and media information from media mount:
Robotic Library Name: Exchange And State (d:\backups\Exchange And State)
Drive Name: Exchange And State:1
Slot: 0
Media GUID: {91CD53C6-0895-4391-97ED-771CE9E203B7}
Media Label: B2D000026
Overwrite Protection Time Left: < 1 Hour
Append Time Left: Infinite
Targeted Media Set Name: Media Set 1

======================================================================
Job Operation - Backup
Media operation - overwrite.
No compression enabled.
======================================================================

Media Name: "Media created 23/01/2006 00:08:04 "
Backup of "\\DCSERVER\Microsoft Exchange Mailboxes "
Backup set #1 on storage media #1
Backup set description: "Exchange and State Backup"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 23/01/2006 at 00:08:06 .
Directory not found. Can not backup directory ?Lucy and its subdirectories.

Backup completed on 23/01/2006 at 00:12:25 .
Backed up 9508 mail message(s) in 339 folder(s) in 14 mailbox(es)
1 item was skipped.
Processed 532,877,104 bytes in 4 minutes and 19 seconds.
Throughput rate: 117.7 MB/min
----------------------------------------------------------------------

Media Name: "Media created 23/01/2006 00:08:04 "
Backup of "\\DCSERVER\Microsoft Information Store\First Storage Group "
Backup set #2 on storage media #1
Backup set description: "Exchange and State Backup"
Backup Type: FULL - Database & Logs (flush committed logs)
Backup started on 23/01/2006 at 00:12:27 .
Log files

Backup completed on 23/01/2006 at 00:14:21 .
Backed up 3 Exchange Server store(s)
Backed up Exchange Server logs
Processed 1,152,644,506 bytes in 1 minute and 54 seconds.
Throughput rate: 578.6 MB/min
----------------------------------------------------------------------

Media Name: "Media created 23/01/2006 00:08:04 "
Backup of "\\DCSERVER\System?State "
Backup set #3 on storage media #1
Backup set description: "Exchange and State Backup"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 23/01/2006 at 00:14:22 .

Backup completed on 23/01/2006 at 00:15:28 .
Backed up 2331 files in 135 directories.
Processed 332,934,761 bytes in 1 minute and 6 seconds.
Throughput rate: 288.6 MB/min
----------------------------------------------------------------------

======================================================================
Job ended: 23 January 2006 at 00:15:29
Job completion status: Failed
======================================================================

Enoch_Chum
Level 4
From your log file, it looks like it was unable to backup the following..

Directory not found. Can not backup directory ?Lucy and its subdirectories.

That is why the backup "failed". This doesn't mean however that some files weren't backed up though.

Steven_Winford
Level 3
OK, thanks - I will try to restore