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Backup fails with access denied to emails

msaunders26
Level 4

Hello

I have an issue with a backup that keeps failing saying access denied to emails.

Everyday the backup will fail with a different email from the same mailbox

We are running Backup Exec 10d and we dont have the option to upgrade to the latest version

See attachment for an example of the error

Any help would be great.

 

Thanks 

3 REPLIES 3

ZeRoC00L
Level 6
Partner Accredited

Check the rights of the Backup Exec Service Account:

-- Ensure that BESA has local admin as well as domain admin rights.
-- Make sure that BESA also has Exchange Administrator rights in Exchange system manager.
-- Mailbox for BESA should be activated and should not be hidden in Global Address List.

Also check the eventlog of the exchange server if any (exchange) errors appear.

CraigV
Level 6
Partner    VIP    Accredited

Hi,

 

Also check that the media server is fully patched, and that these patches have been push-installed to the Exchange server if need be.

Thanks!

m_maragno
Level 2
Partner Accredited

you have install the exchange console on the bemedia server and the exchange mapicdo?