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Backup hangs at particular point

FelOr
Level 2

Dear community,

Our backup job always hangs at the same point, please see attached screenshot.

It takes hours until it continues, often the backup does not finish at all because of max. execution time.
When it hangs at this point, the folder size on the backup disk does not become bigger at all.

How can I fix this?

Thank you!

Backup Exec hängt.jpg

1 ACCEPTED SOLUTION

Accepted Solutions

FelOr
Level 2

It seems that an update of Backup Exec has fixed it (didn't have the latest update installed before).

Thanks for your ideas.

View solution in original post

5 REPLIES 5

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi,

 

Are you using Advanced Open File Option during the backup? If not, turn it on and try again.

You can also make sure you're using the option to automatically select the snapshot technology instead of specifying one.

Thanks!

FelOr
Level 2

It is already turned on and set to "automatically".

Thanks for the idea, any other suggestions?

FelOr
Level 2

Noone?

VJware
Level 6
Employee Accredited Certified

If the backup hangs always at the WMI component, then you could try few things such as restarting the WMI service, re-registering a WMI dll, recreating the WMI repository and then restarting the WMI service.

FelOr
Level 2

It seems that an update of Backup Exec has fixed it (didn't have the latest update installed before).

Thanks for your ideas.