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Backup job hanging on System state, backup running slower in general

Server 2016 hyper-v hosts, server 2012r2/2016 vm's.  Backup exec 21.1.  Started when it was 21.0.

Got 2 hyper-v servers that hang for hours on backing up the system state.  Both started it at about the same time.  No updates or programs were installed recently when this started.

Also, both servers have been running slower backups than normal. 1/2-1/3-1/4 the speed.  Both started doing that at about the same time as well.  Again, no changes were made to either server.  Backups just started running slow.  Hard drives, network connections are fine.

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5 Replies

Re: Backup job hanging on System state, backup running slower in general

@Susan235680 

What happens when you take BE out of the picture?
Try to backup System State to a local drive. What is the result?

Re: Backup job hanging on System state, backup running slower in general

Have a look at this article and see if that helps:
https://www.veritas.com/content/support/en_US/article.100047869

Re: Backup job hanging on System state, backup running slower in general

Not seeing where I can backup just the system state outside of BE.

Is there a solution that doesn't involve modifying system files?

Re: Backup job hanging on System state, backup running slower in general

What is the OS of the BE Server?

 

Re: Backup job hanging on System state, backup running slower in general

server 2016