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Backup job status is Snap shot processing for long time

Chetty
Level 3
 The job is taking more than one hour for snapshot processing in symantec backup exec 10. The server is connected to robotic library. Please let me know what are the possible reasons

Chetty
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Accepted Solutions

Marksw
Level 5
 Snapshot processing is when you are doing a backup using AOFO or VSS for the snapshot technology. If you are using OFO you will need to make sure that there is not atleast 5 sec of no Disk writes to the drive that you are trying to backup. The 5 seconds is the default setting for the open file option. It can be changed to a lower setting but you risk backing up corrupt data

Mark

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Marksw
Level 5
 Snapshot processing is when you are doing a backup using AOFO or VSS for the snapshot technology. If you are using OFO you will need to make sure that there is not atleast 5 sec of no Disk writes to the drive that you are trying to backup. The 5 seconds is the default setting for the open file option. It can be changed to a lower setting but you risk backing up corrupt data

Mark