01-31-2020 07:47 AM
We have a problem to execute the backup jobs from a BE appliance console.All jobs stay in an "Active:Queued" for a long time and don't transfer any data.The jobs are send to deduplication disk storage.
We can review the TN:
but not "po_list_2" are present on the Deduplication Storage Folder Path\databases\catalog.
Also review the TN:
but no "*.lck" files are present.
Thanks in advance for your help.
02-02-2020 05:01 PM
Please check if there is enough space available on Deduplication drive and it is not full. Incase of lower disk space run manual space reclaimation : https://www.veritas.com/support/en_US/article.100008765
Thanks and Regards
02-02-2020 06:15 PM
Thanks for your answer but the space is not the problem; the disk is at 50% of occupation.
Any other idea?
Thanks for your support.
02-18-2020 01:59 PM
Is this still an issue, and is the SQL Server service using a lot of CPU while the jobs are queued?
02-18-2020 10:41 PM
Can you run an inventory on teh Deduplication folder and check if you see any errors?
What is the version if Backup Exec?
Is this BE Appliance?
02-19-2020 06:45 AM
Yes, we have yet the issue.
But I review and the SQL service is not using a significant CPU, the resource monitor don't show us any anormal usage.
Thanks for your help.
02-19-2020 06:55 AM
An inventory is running now, when it finishes, I will share the results.
Is a BackupExec appliance 3600 R4 with BE 15 :(
02-20-2020 01:13 PM
This knowledge base article sounds similar to your issue.
"Backups stay queued or run at reduced job rate and take long to mount media in Deduplication Storage Folder" - https://www.veritas.com/support/en_US/article.100044860