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Backup of Exchange mailbox is failing, how do I resolve the errors?

Meredith_Harmon
Level 2
We are using Veritas Backup Exec. 9.1 build 4691
On a Windows 2000 Small Business server with Exchange 2000.
Backup works fine on all apps and data.
However, it is now failing on backing up Exchange.

See Below Errors....


Email Account Suspension.InboxTop of Information StoreAccess denied to file absmail
Œ〰〰〰〰昸攴ㄸ搱㉣〵㤵ㄴ㌹ㄵ㍢〸〶晥㔵ㅡ㜰〰㥢㜸て㤲晢敥昰〴慡㜱㄰摣挷慢戴攱〰〰〰攳摤扦〰〰㉡攵㐷昰挴㙦晡挴搸㈴㐴㜴㔶慦㄰昲〰〰〰㠳昸㈳〰〰Email Account Suspension in use - skipped.InboxTop of Information StoreThe item \\BONANZA\Microsoft Exchange Mailboxes\absmail
*DETECTED* Online User Violation.InboxTop of Information StoreAccess denied to file absmail
Œ〰〰〰〰昸攴ㄸ搱㉣〵㤵ㄴ㌹ㄵ㍢〸〶晥㔵ㅡ㜰〰㥢㜸て㤲晢敥昰〴慡㜱㄰摣挷慢戴攱〰〰〰攳摤扦〰〰㉡攵㐷昰挴㙦晡挴搸㈴㐴㜴㔶慦㄰昲〰〰〰㠳昸㌳〰〰*DETECTED* Online User Violation in use - skipped.InboxTop of Information StoreThe item \\BONANZA\Microsoft Exchange Mailboxes\absmail

Returned mail: see transcript for details.SPAMDELDeleted ItemsTop of Information StoreAccess denied to file bonanza2
Œ〰〰〰〰扦㉦㈶㙦捦㠰攳愴ち搶〶㑣づ㙦㝢㌳㜰〰㉡攵㐷昰挴㙦晡挴搸㈴㐴㜴㔶慦㄰昲〰〰〰㘱ㅢ愱〰〰㉡攵㐷昰挴㙦晡挴搸㈴㐴㜴㔶慦㄰昲〰〰〰〴晡昵〰〰Returned mail: see transcript for details in use - skipped.SPAMDELDeleted ItemsTop of Information StoreThe item \\BONANZA\Microsoft Exchange Mailboxes\bonanza2
Re: Details.SPAMDELDeleted ItemsTop of Information StoreAccess denied to file bonanza2
Œ〰〰〰〰扦㉦㈶㙦捦㠰攳愴ち搶〶㑣づ㙦㝢㌳㜰〰㉡攵㐷昰挴㙦晡挴搸㈴㐴㜴㔶慦㄰昲〰〰〰㘱ㅢ愱〰〰㉡攵㐷昰挴㙦晡挴搸㈴㐴㜴㔶慦㄰昲〰〰〰〴晡〶〰〰Re: Details in use - skipped.SPAMDELDeleted ItemsTop of Information StoreThe item \\BONANZA\Microsoft Exchange Mailboxes\bonanza2
Returned mail: see transcript for details.SPAMDELDeleted ItemsTop of Information StoreAccess denied to file bonanza2
Œ〰〰〰〰扦㉦㈶㙦捦㠰攳愴ち搶〶㑣づ㙦㝢㌳㜰〰㉡攵㐷昰挴㙦晡挴搸㈴㐴㜴㔶慦㄰昲〰〰〰㘱ㅢ愱〰〰㉡攵㐷昰挴㙦晡挴搸㈴㐴㜴㔶慦㄰昲〰〰〰〴晡戶〰〰Returned mail: see transcript for details in use - skipped.SPAMDELDeleted ItemsTop of Information StoreThe item \\BONANZA\Microsoft Exchange Mailboxes\bonanza2

Mail System Error - Returned Mail.InboxTop of Information StoreAccess denied to file bonanza2
�〰〰〰〰扦㉦㈶㙦捦㠰攳愴ち搶〶㑣づ㙦㝢㌳㜰〰㥢㜸て㤲晢敥昰〴慡㜱㄰摣挷慢戴攱〰〰〰〰戳㕡〰〰㉡攵㐷昰挴㙦晡挴搸㈴㐴㜴㔶慦㄰昲〰〰〰攳㕢㥢〰〰Mail System Error - Returned Mail in use - skipped.InboxTop of Information StoreThe item \\BONANZA\Microsoft Exchange Mailboxes\bonanza2
Fw: Sexy.InboxTop of Information StoreAccess denied to file bonanza2
Œ〰〰〰〰扦㉦㈶㙦捦㠰攳愴ち搶〶㑣づ㙦㝢㌳㜰〰㥢㜸て㤲晢敥昰〴慡㜱㄰摣挷慢戴攱〰〰〰〰戳㕡〰〰㉡攵㐷昰挴㙦晡挴搸㈴㐴㜴㔶慦㄰昲〰〰〰攳㙢㥥〰〰Fw: Sexy in use - skipped.InboxTop of Information StoreThe item \\BONANZA\Microsoft Exchange Mailboxes\bonanza2

Re: Your text.Search FolderFinderAccess denied to file bonanza7
Œ〰〰〰〰㙤㔶㌲敢つ㐵㥣㜴ぢ愹昲っ㥡摢㙤㥤㜰〰㥢㜸て㤲晢敥昰〴慡㜱㄰摣挷慢戴攱〰〰〰㄰〰〶〰〰㉡攵㐷昰挴㙦晡挴搸㈴㐴㜴㔶慦㄰昲〰〰〰昳㐹攳〰〰Re: Your text in use - skipped.Search FolderFinderThe item \\BONANZA\Microsoft Exchange Mailboxes\bonanza7
Re: Your text.InboxTop of Information StoreAccess denied to file bonanza7
Œ〰〰〰〰㙤㔶㌲敢つ㐵㥣㜴ぢ愹昲っ㥡摢㙤㥤㜰〰㥢㜸て㤲晢敥昰〴慡㜱㄰摣挷慢戴攱〰〰〰㄰〰〶〰〰㉡攵㐷昰挴㙦晡挴搸㈴㐴㜴㔶慦㄰昲〰〰〰昳㐹攳〰〰Re: Your text in use - skipped.InboxTop of Information StoreThe item \\BONANZA\Microsoft Exchange Mailboxes\bonanza7
Job ended: Friday, February 10, 2006 at 1:28:35 AM
Completed status: Failed
Final error: 0xa0008488 - Access is denied.

Final error category: Security Errors
Click an error below to locate it in the job log

Backup - \\BONANZA\Microsoft Exchange Mailboxes
Email Account Suspension.InboxTop of Information StoreAccess denied to file absmail
*DETECTED* Online User Violation.InboxTop of Information StoreAccess denied to file absmail
Returned mail: see transcript for details.SPAMDELDeleted ItemsTop of Information StoreAccess denied to file bonanza2
Re: Details.SPAMDELDeleted ItemsTop of Information StoreAccess denied to file bonanza2
Returned mail: see transcript for details.SPAMDELDeleted ItemsTop of Information StoreAccess denied to file bonanza2
Mail System Error - Returned Mail.InboxTop of Information StoreAccess denied to file bonanza2
Fw: Sexy.InboxTop of Information StoreAccess denied to file bonanza2
Re: Your text.Search FolderFinderAccess denied to file bonanza7
Re: Your textInboxTop of Information StoreAccess denied to file bonanza7
Click an exception below to locate it in the job log

Backup - \\BONANZA\Microsoft Exchange Mailboxes
Œ〰〰〰〰昸攴ㄸ搱㉣〵㤵ㄴ㌹ㄵ㍢〸〶晥㔵ㅡ㜰〰㥢㜸て㤲晢敥昰〴慡㜱㄰摣挷慢戴攱〰〰〰攳摤扦〰〰㉡攵㐷昰挴㙦晡挴搸㈴㐴㜴㔶慦㄰昲〰〰〰㠳昸㈳〰〰Email Account Suspension in use - skipped.InboxTop of Information StoreThe item \\BONANZA\Microsoft Exchange Mailboxes\absmail
Œ〰〰〰〰昸攴ㄸ搱㉣〵㤵ㄴ㌹ㄵ㍢〸〶晥㔵ㅡ㜰〰㥢㜸て㤲晢敥昰〴慡㜱㄰摣挷慢戴攱〰〰〰攳摤扦〰〰㉡攵㐷昰挴㙦晡挴搸㈴㐴㜴㔶慦㄰昲〰〰〰㠳昸㌳〰〰*DETECTED* Online User Violation in use - skipped.InboxTop of Information StoreThe item \\BONANZA\Microsoft Exchange Mailboxes\absmail
Œ〰〰〰〰扦㉦㈶㙦捦㠰攳愴ち搶〶㑣づ㙦㝢㌳㜰〰㉡攵㐷昰挴㙦晡挴搸㈴㐴㜴㔶慦㄰昲〰〰〰㘱ㅢ愱〰〰㉡攵㐷昰挴㙦晡挴搸㈴㐴㜴㔶慦㄰昲〰〰〰〴晡昵〰〰Returned mail: see transcript for details in use - skipped.SPAMDELDeleted ItemsTop of Information StoreThe item \\BONANZA\Microsoft Exchange Mailboxes\bonanza2
Œ〰〰〰〰扦㉦㈶㙦捦㠰攳愴ち搶〶㑣づ㙦㝢㌳㜰〰㉡攵㐷昰挴㙦晡挴搸㈴㐴㜴㔶慦㄰昲〰〰〰㘱ㅢ愱〰〰㉡攵㐷昰挴㙦晡挴搸㈴㐴㜴㔶慦㄰昲〰〰〰〴晡〶〰〰Re: Details in use - skipped.SPAMDELDeleted ItemsTop of Information StoreThe item \\BONANZA\Microsoft Exchange Mailboxes\bonanza2
Œ〰〰〰〰扦㉦㈶㙦捦㠰攳愴ち搶〶㑣づ㙦㝢㌳㜰〰㉡攵㐷昰挴㙦晡挴搸㈴㐴㜴㔶慦㄰昲〰〰〰㘱ㅢ愱〰〰㉡攵㐷昰挴㙦晡挴搸㈴㐴㜴㔶慦㄰昲〰〰〰〴晡戶〰〰Returned mail: see transcript for details in use - skipped.SPAMDELDeleted ItemsTop of Information StoreThe item \\BONANZA\Microsoft Exchange Mailboxes\bonanza2
Œ〰〰〰〰扦㉦㈶㙦捦㠰攳愴ち搶〶㑣づ㙦㝢㌳㜰〰㥢㜸て㤲晢敥昰〴慡㜱㄰摣挷慢戴攱〰〰〰〰戳㕡〰〰㉡攵㐷昰挴㙦晡挴搸㈴㐴㜴㔶慦㄰昲〰〰〰攳㕢㥢〰〰Mail System Error - Returned Mail in use - skipped.InboxTop of Information StoreThe item \\BONANZA\Microsoft Exchange Mailboxes\bonanza2
Œ〰〰〰〰扦㉦㈶㙦捦㠰攳愴ち搶〶㑣づ㙦㝢㌳㜰〰㥢㜸て㤲晢敥昰〴慡㜱㄰摣挷慢戴攱〰〰〰〰戳㕡〰〰㉡攵㐷昰挴㙦晡挴搸㈴㐴㜴㔶慦㄰昲〰〰〰攳㙢㥥〰〰Fw: Sexy in use - skipped.InboxTop of Information StoreThe item \\BONANZA\Microsoft Exchange Mailboxes\bonanza2
Œ〰〰〰〰㙤㔶㌲敢つ㐵㥣㜴ぢ愹昲っ㥡摢㙤㥤㜰〰㥢㜸て㤲晢敥昰〴慡㜱㄰摣挷慢戴攱〰〰〰㄰〰〶〰〰㉡攵㐷昰挴㙦晡挴搸㈴㐴㜴㔶慦㄰昲〰〰〰昳㐹攳〰〰Re: Your text in use - skipped.Search FolderFinderThe item \\BONANZA\Microsoft Exchange Mailboxes\bonanza7
Œ〰〰〰〰㙤㔶㌲敢つ㐵㥣㜴ぢ愹昲っ㥡摢㙤㥤㜰〰㥢㜸て㤲晢敥昰〴慡㜱㄰摣挷慢戴攱〰〰〰㄰〰〶〰〰㉡攵㐷昰挴㙦晡挴搸㈴㐴㜴㔶慦㄰昲〰〰〰昳㐹攳〰〰Re: Your text in use - skipped.InboxTop of Information StoreThe item \\BONANZA\Microsoft Exchange Mailboxes\bonanza7
1 REPLY 1

Ashutosh_Tamhan
Level 6
Hello Meredith!

Will you stop your antivirus software just till you test a backup of your MS information store and let us know the results?

Regards,
Ashutosh

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.