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Backup skips mailboxes with different usernames

Ad_Patat
Level 2
Hello,

We have an exchange server 2003 SP2.
The backup job skips every mailbox which user has a different primary SMTP address than his username.
For example if my username is adiepen and my standard smtp address is: adiepen@mycompany.com, the mailbox is backup up, but if I use as a standard SMTP address avandiepen@mycompany.com, the mailbox is skipped in the backup job.
Does anyone has an idea how to solve this problem?

Thanks in advance,
Ad
1 REPLY 1

Ad_Patat
Level 2
I found the solution to my own problem:

The problem was solved in hotfix 11 available here:

http://www.symantec.com/enterprise/support/downloads.jsp?pid=15047

The cause of the problem you can find here:
http://support.veritas.com/docs/286823