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Backup still running after moving BEDB database to different server

FroggEye
Level 4
I recently moved the BE 12.5 database to a different server and since then I cannot get a successful backup.  I do a daily full backup (about 250GB and 7-8 hours) and on Saturday I used the BEUtility to move the database from one Server 2008, SQL 2008 to another Server 2008 SQL 2008 and all went successful with the exception of the BE services starting.  I restarted all the services within BE and it worked just fine.  Since then I have ran tw backups and I cancelled the first one after running for 20+ hours.  Now I checked this morning on the second one I ran and has been running for 14+ hours.  When I checked the job log I cancelled yesterday I get this message:
Error category    : Job Errors
Error : e0008821 - Job was recovered as a result of Backup Exec RPC service starting. No user action is required.
For additional information regarding this error refer to link V-79-57344-34849 I then view this link http://www.symantec.com/business/support/knowledge_base_sli.jsp?umi=EvtID=V-79-57344-34849 and pick my possible solutions http://seer.entsupport.symantec.com/docs/304623.htm and http://seer.entsupport.symantec.com/docs/295394.htm and it all appears to be as stated in the KB articles. I have also disabled all email notifications and still no success.
1 ACCEPTED SOLUTION

Accepted Solutions

FroggEye
Level 4
No, I read that serveral times but didn't use that.  I did however follow the instructions in the BEUtility.exe program.  I am running 12.5 not 10 like your link shows.  And I wasn't going from the MSDE db to a SQL db I was going from SQL 2008 to SQL 2008, just on a different server.

I did however, resolve my problem.  There was a NIC problem on the server I was moving the db to.  For some reason it connected to the instance of SQL on it and copied the database to it but when it came time to do any maintenance on it during a backup, it froze BE.  After about 4 hours I narrowed it down to a driver, once updated it worked just fine.

Now on to the next challenge...

Thanks

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2 REPLIES 2

CraigV
Moderator
Moderator
Partner    VIP    Accredited
Hi FroggEye,

Did you follow the move as per this link?

http://seer.entsupport.symantec.com/docs/275658.htm

FroggEye
Level 4
No, I read that serveral times but didn't use that.  I did however follow the instructions in the BEUtility.exe program.  I am running 12.5 not 10 like your link shows.  And I wasn't going from the MSDE db to a SQL db I was going from SQL 2008 to SQL 2008, just on a different server.

I did however, resolve my problem.  There was a NIC problem on the server I was moving the db to.  For some reason it connected to the instance of SQL on it and copied the database to it but when it came time to do any maintenance on it during a backup, it froze BE.  After about 4 hours I narrowed it down to a driver, once updated it worked just fine.

Now on to the next challenge...

Thanks