Backup-to-Disk Folder Repository Failed

[jlapis]

Hi all,

After I tried to make a restore of a simple file I have this message in my Job Log for Restore::

Job Completion Status

Job ended: terça-feira, 31 de Janeiro de 2012 at 14:55:01
Completed status: Failed
Final error: 0xe0000602 - A query for media on which the data set being read is continued was unsuccessful. Ensure that all media in the family have been inventoried and cataloged.
Final error category: Backup Media Errors

For additional information regarding this error refer to link V-79-57344-1538

Errors

Restore- \\SERver XPTO\G: UsersThe query for media sequence number -27527 of this media family was unsuccessful.
Ensure that all media in the family have been inventoried and cataloged.

I have the Symanetc Backup Exec 10d

Version 10.1 Rev. 5629

Please help me to solve this problem.

Thanks

Regards,

JL

[VJware]

Check if this media is actually present or not...have you cataloged the media ?

[jlapis]

First of all, thanks for your help.

Yes, the media is actually present, 3 years ago our TAPE crashed then we bought a SAN DELL.

I have cataloged the media.

It's possible to find a solution to this problem? I can see the file but I can't make the restore.

[Striker_303]

All the medias(.bkf files) are showing up as over-writable, are you sure the data you are trying

restore is not already over-written?

Just right click on the file which you think was used for backup you need to restore (can see the this info in backup job log) and click restore data..do you see data or still catalog error?
 

[jlapis]

I not think because one day? When I made this only one day passed.

[jlapis]

Please see the attachment.

[Striker_303]

have you tried re-direct restore of a file?

Do you still get same error

[jlapis]

Can you help me do get?

Thanks

[Striker_303]

Re-direct restore of a file or folder is same as restore of file.

- Select the file need to be restored,
- Go to File redirection tab - under restore job properties-select
- select some test folder on media server to restore and just click run now.
 

Reffer: http://www.symantec.com/docs/HOWTO23097