cancel
Showing results for 
Search instead for 
Did you mean: 

Backup to disk test fails - disk not online

mallochtaylor
Not applicable

Hi, I have been running backups on DLT tapes for 4 years with no major problems.  Now their capacity is regularly being exceeded, I bought a 1 terabyte MyBook hard drive.  It connects via USB to the server.  I created a backup-to-disk backup in backupexec, but the test fails.  Here's the fail message (see below).  Also, the folder does not show up as online or offline media.

Clearly I have missed something really obvious.  Anyone care to help a newbie?

Thanks,

Jim

 

TestRun 00022 of ALL DATA Backup to DiskJob History for TestRun 00022 of ALL
DATA Backup to Disk

 

Expand AllCollapse All
      TestRun 00022 of ALL DATA Backup to Disk
Job name            : TestRun 00022 of ALL DATA Backup to DiskJob type            : Test runJob status          : FailedJob log             : C:\Program Files\Symantec\Backup Exec\Data\BEX_APA-NYC-DC01_04282.xmlSelection list name : TestRun 00022 of ALL DATA Backup to DiskDevice name         : APArch Disk Folder 1Target name         : APArch Disk Folder 1Media set name      : Media Set 1Error category    : Job ErrorsError             : e0008703 - Job failed running its test run. See logfile for details.
For additional information regarding this error refer to link V-79-57344-34563

            Job Summary Information
Job log             : C:\Program Files\Symantec\Backup Exec\Data\BEX_APA-NYC-DC01_04282.xmlTest run status            : FailedLogon account check status : SuccessfulBytes to be protected      : 124,249,146,650 bytesMedia online/nearline      : NoOverwrite or appendable    : NoCapacity check status      : Successful

Original start time : Thursday, December 22, 2011 10:51:45 PMJob started         : Thursday, December 22, 2011 10:51:52 PMJob ended           : Thursday, December 22, 2011 10:56:42 PMElapsed time        : 00:04:50

            Backup Engine Detail Information
Engine job log             : C:\Program Files\Symantec\Backup Exec\Data\BEX_APA-NYC-DC01_04283.xmlEngine final status        : SuccessfulPrescan bytes to be protected : 124,249,146,650 bytesError category    : Job ErrorsError             : e0008703 - Job failed running its test run. See logfile for details.


            Detail Information Credentials - \\APA-NYC-DC01\E:
Set status             : SuccessfulResource name          : \\APA-NYC-DC01\E:Logon account          : System Logon AccountError                  : e0008703 - Job failed running its test run. See logfile for details.
Agent used             : Yes

            Detail Information Credentials - \\APA-NYC-DC01\C:
Set status             : SuccessfulResource name          : \\APA-NYC-DC01\C:Logon account          : System Logon AccountError                  : e0008703 - Job failed running its test run. See logfile for details.
Agent used             : Yes

            Detail Information Credentials -
            \\APA-NYC-DC01\Shadow?Copy?Components
Set status             : SuccessfulResource name          : \\APA-NYC-DC01\Shadow?Copy?ComponentsLogon account          : System Logon AccountError                  : e0008703 - Job failed running its test run. See logfile for details.
Agent used             : Yes

            Detail Information Credentials - \\APA-NYC-DC01\System?State
Set status             : SuccessfulResource name          : \\APA-NYC-DC01\System?StateLogon account          : System Logon AccountError                  : e0008703 - Job failed running its test run. See logfile for details.
Agent used             : Yes

            Detail Information - APArch Disk Folder 1
Media online/nearline      : NoOverwrite or appendable    : NoCapacity check status      : FailedMedia set name             : Media Set 1Online append capacity     : 0.00 MBOnline overwrite capacity  : 0.00 MBTotal append capacity      : 2,656,205.50 MBTotal overwrite capacity   : 3,753,914.50 MB


 

1 REPLY 1

pkh
Moderator
Moderator
   VIP    Certified

Western Digital Mybook is not supported by BE 11.  See the HCL below

Backup Exec 11d HCL

However, if it means the basic B2D functionalities, it may still work.  You can check the functionalities with

B2Dtest.exe