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BackupExec 12.5 DLO agent not updating

Vinay_S
Level 3

Hello,

I recently upgraded my BackupExec 12 server to 12.5. The upgrade went fine; I upgraded all RAWS agents on individual servers too, so all that is working fine.

But our DLO dekstop agents are not automatically updating to 12.5! In the DLO section of BackupExec under Tools > Options > Global Settings > LiveUpdate, the "Enable Desktop Agent scheduled automatic update" checkbox is checked, and it is set to "Automatically download and install....." desktop agent updates, daily at 4:30 pm. Still NONE of our DLO agents have been updated since the 12.5 upgrade 4-5 days ago.

What am I missing..!?? Any ideas anyone.. !!?

Thanks much :)
Vinay.

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