Hello , first time posting here..
I hope my post will be clear enought so i can get help as soon as possible ;) if not, please let me know ( english isnt my natal born language )
Lets start with the problem .. Lately ( I couldnt tell when since i never did it my self .. ) I am totaly unable to run a Inventory on my LTO4 Tape, it always stay in "Queued" status, i tried the solution according to the following link. and some other post from your forum that says to put my drive in suspended mode, then re-enable it, but it still dont work.
LINK THAT I TRIED :
http://seer.entsupport.symantec.com/docs/311244.htm ---- NEGATIVE
https://www-secure.symantec.com/connect/forums/cannot-unlock-lto-tape-library-using-backup-exec-unlock-command ---- NEGATIVE
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Problem #2
I also have a problem with my username
it used to be on Administrator, but now i changed it to Service-BackupExec ( been forced to, for some external verification )
now i got that error message , see link
http://seer.entsupport.symantec.com/docs/325495.htm
tried the solution offered but .. i can't figure out how to add those "permission" please help ?
and two more thing ... using BEUTILITY.exe as told : http://seer.entsupport.symantec.com/docs/254246.htm
i noticed that my server is in "suspended" state ? someone could explain me why and how to fix it, if anything has to be fixed at all..
Lastly, how can i know if I am elligible to a FREE BackupExec 2010 Upgrade ? plus, when is the Service pack suppose to be out ?
Thank you very much for your time and future help.
Have a nice day