We have 2010 R2 Solution connected with Dell Tape Drive. When we select one of the server for backup job, Sql Server source selection list is not loaded and application freezes immediately...
We need a solution for this...
What version of SQL you are trying to backup?
Have you installed all the latest updates for Bakcup Exec?
Refer to the below article for the permissions required to backup SQL server.
Please try restarting the "Backup Exec Remote Agent for Windows" Service from the Windows Services on the SQL server and try loading the selection list.
NOTE: If the service fails to stop successfully, please end the beremote.exe process from the Task Manager.
Not sure which version of SQL your using. Check if the SQL is compatible with Backup Exec version
I would also suggest to upgrade to 2010 R3 SP4 if possible. Do also check if the remote agent is running on the SQL server. Make sure SQL permissions are good
Hope this helps any way !