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BackupExec 2010 R2 - VM Exchange 2010 error on backupjob

ThaveshinP
Level 3
Partner Accredited

Hi,

Running BackupExec 2010 R2 on physical server. Exchange 2010 running as virtual machine on Microsoft Hyper-V. I get this message
continously. I have checked and certain times the VSS writer is working, but then I have to reboot the server to get it working and then the backup job runs without this error- but cant afford to reboot the exchange server everyday. What can I do to get this working? What services do I need to check/start
on the Host Hyper-V server as well as Exchange 2010 server?

e0001904 - A failure occurred querying the Writer status.  Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during prepare snapshot operat
For additional information regarding this error refer to link V-79-57344-6404

1 ACCEPTED SOLUTION

Accepted Solutions

CraigV
Moderator
Moderator
Partner    VIP    Accredited

...you'd do this on the machine specifically giving you this error...

View solution in original post

4 REPLIES 4

Dev_T
Level 6

 Hi,

Re-Register the VSS Writers

http://www.symantec.com/docs/TECH70486

 

similar issue faced, re-registering writers resolved

https://www-secure.symantec.com/connect/forums/be-2010-windows-server-2008-r2-x64-hyper-v-0xe000fed1-failure-occurred-querying-writer-status

 

Hope this helps...

ThaveshinP
Level 3
Partner Accredited

Does this have to be done on the exchange and hyper-v host server or only exchange?

CraigV
Moderator
Moderator
Partner    VIP    Accredited

...you'd do this on the machine specifically giving you this error...

ThaveshinP
Level 3
Partner Accredited

Thanks, willl try it out on the exchange server giving the error.