BackupExec 2010 R3 Backup Issue

Hi Support,

I'm getting this strange error that re-ocours when running the daily backups, I'm using BackupExec 2010 R3 on Server 2008 R2.

Job ended: 29 July 2014 at 03:24:00
Completed status: Failed
Final error: 0xe00002f7 - Cannot extract mailbox messages from the Exchange backup. Review the job log for more information.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-759

Backup- \\EXCHANGE10\Microsoft Information Store\earthlondon
V-79-57344-759 - Unable to complete the operation for the selected resource using the specified opti...
 

Any suggestions on troubleshooting?

Thanks alot

3 Replies
Highlighted

I should note that the hotfix

I should note that the hotfix suggested is for Backup Exec 2012

Highlighted

Hi EV_EXEC, Do you have all

Hi EV_EXEC,

Do you have all of your Live Updates installed?

One of the fixes for this error is Backup Exec 2010 R3 sp2  http://www.symantec.com/docs/TECH127758 

also see this link for other possible solutions  http://www.symantec.com/docs/TECH135804

and if you are backing up to tape follow these steps  http://www.symantec.com/docs/TECH127758

I haven't heard anything about a suggested hotfix is upgrading to BE 2012.

I would recommend upgrading to Backup Exec 2014 though.   

Highlighted

Hell EV_Exec,   could you

Hell EV_Exec,

 

could you please post the extact error message your are getting for the VFF open failuer please click on exapnd all in job log then you would see all the errors, VFF open failure is caused because of the several reason hence it is important to know the error you are getting for troubleshooing to be sugessted.