Running BE2010 Trial on Windows Server 2008 R2 x64. Hardware is Dell R710 rack server, connected to a HP Ultrium 1760 LTO4 SAS drive via a Dell PERC 6/E SAS Adaptor card.
This is what’s happening:
I’ve completely replaced:
We’ve verified that all above component drivers and firmware are fully up to date. This problem occurs with both Symantec Tape Drive drivers and HP's official LTO4 tape drivers,
To me, the following facts suggest that the problem lies with BackupExec itself:
Solved! Go to Solution.
I had the very same problem with a HP Tape Drive and a Dell (IBM) TL-2000 tape library.
The problem is the controller. You need to use a plain HBA (without any RAID functionality). I wasted so much time and so many tapes looking for a BE bug or a registry key to be corrected/modified. Currently i'm using a LSI SAS-9207-4i4e HBA without any problem.