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BackupExec 2014 Encryption key missing for backup jobs after upgrade

BigEHill
Not applicable

Hello,

We have an issue trying to restore some files that were backed up with BackupExec 2012 R3 that used an 128-bit AES key. We know the passphrase but when we try to recreate the key it only allows a 256-bit key and that won't work. If we go to manage keys we can create a 128-bit key but not sure how to assign it to the particular backup job.

Any ideas?

Thanks,

Erik

1 REPLY 1

VJware
Level 6
Employee Accredited Certified

Is FIPS enabled on the new BE 2014 server ?

If yes, disable it, restart the BE services and then attempt the restore again. Check if the drop down menu for 128-bit encryption is now enabled or not.